Question about Rival 38601 Smart Pot 6-Quart

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Black liner cracked on bottom

I RECEIVED THIS AS A XMAS GIFT 2007, HAVE USED IT TO MAKE SOUP ONLY, NEVER PUT ANYTHING COLD OR FROZEN IN IT
THIS, CRACK HAS CAUSED FLUID TO GO INTO BASE, THERE FOR
UNABLE TO USE
I AM EXTEREMLY DISAPPOINTED IN THIS PRODUCT
HAD AN OLDER MODEL FOR 20 YRS AND NOTHING EVER WENT WRONG
I WILL NEVER WANT OR WANT TO USE ANOTHER OF YOUR PRODUCTS
STAINLESS STEEL, BLACK INSERT ALSO CAME WITH THE LITTLE DIPPER
LYNN MITCHELL
lmm1190@hotmail.com

Posted by on

  • Anonymous Apr 15, 2008



    my insert did the same thing, i'm looking for a replacement. any ideas?

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  • 2,712 Answers

You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on May 02, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
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c/o JCS/THG, LLC
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Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
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