When I answer the phone everyone tells me that it is hard to hear me. I have to speak quite loudly in the office. Can I change the volume of my phone for the callers to hear better without changing the volume of the caller's voice coming in? Thanks.
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normally, it is because the Mute button is pressed, but you say they can hear you, but not very loud? Make sure the bottom of the phone is close to your mouth. Look in the mirror. Also find the volume setting on the phone, and turn it up full. This is generally accessed via and options button, scroll through until you find 'Volume' and then press the up arrow.
There is no outgoing (microphone) volume control, if it is only your set try the handset from different extension. The microphone element may have been damaged (especially if dropped) and have to be replaced. Replacement handsets are not hard to find. If everyone on your system claims that callers cannot hear them, there are some settings on the central switch (KSU) which might help, but only after ruling out a problem on your particular set.
Since you can hear them but they cannot hear you, the problem is your mouth piece.
All you need to do is to change your mouth piece,because it is now bad.
Meanwhile, i advice you get hands free,before you fix your mouth piece problem. this will help when you call, the callers will be able to her you with the hands free and you can also hear when people call you.
RECORD AN ANNOUNCEMENT 1 Prepare your announcement. Each announcement can be up to 4 minutes long. 2 Press A. 3 Press and release S until you see the letter of the announcement you want to record (A, B, or O). 4 Press R. Begin speaking after you hear the beep. Speak in a normal tone of voice, about 9 inches from the microphone. 5 Press S. The system plays your new announcement. To hear the announcement again, press P. 6 Repeat Steps 3 to 5 to record another announcement, or press S.
To assign an announcement to play:
SELECT ANNOUNCEMENT CALLERS HEAR 1 Press and release F until the screen displays ANNC. 2 Press and release S until the screen displays the announcement you want callers to hear (A, B, or O). If you select AO, you must record an announcement, as instructed in “Record an Announcement.” 3 Press S to return to the message display