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Front load washer - loud banging noise and wont spin fast

I have a Kenmore front load washer. It sounds like there is a loose part or something inside the tumbler. With each ratation something is hitting something. You can mannual turn the tumbler and hear that somethign is loose. The washer still washes but will not spin fast. It starts to spin (you can hear the loose part still) then it stops and tries the other direction and never actually spins fast. Clothes end up clean but really wet.

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  • jpclaw1 May 08, 2010

    I think you Number 2 possibility is the issue. When I stick my hand in and move the stainless steel interior there is lots of movement as if it is not attached to the tub. I can push it back and forth and up and down. If I spin it there is defintely a loud clunk. What does it mean that the bearing is bad? Is this a fixable problem? Is it part of the 10 year tu warranty? Or is it a new washer?



    Thanks,



    JC

  • jpclaw1 May 08, 2010

    Solution was very helpful and appreciated.

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  • Master
  • 949 Answers

Hi,

It sounds like it could be one of a couple things. It could be the pulley that attaches to the back shaft of the basket has come loose and is hitting on the tub, you would have to take the back off the machine and look at the pulley to tell.

The rear bearing in the tub has gone bad and the inner basket is rubbing on the outer tub. To find out reach inside and see if you can move the stainless steel tub up and down, if you hear a clunking when you do this or it has a lot of movement independent of the outer tub the bearing is bad

Something has broken off of the tub and is moving around inside between the tubs. No way to find out unless you take it all apart.

The second two are something that are very time consuming repairs.

Let me know if you have questions.

Posted on May 08, 2010

  • Philip May 08, 2010

    Hi J.C,

    It sure does sound like the rear bearing. On this model the bearing is part of the rear tub assembly, if the bearing is too warn it can damage the shaft on the basket also.

    It is a very time consuming repair, to take a guess I would say it would run about $600.00 parts and labor to repair.

    I am not familiar with the warranty, but I would check that first before buying a new one. If you end up not having warranty (as much as I like to repair things) I would have to recommend not putting the effort into this one.


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