Question about Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive

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I can't get it to work at all. My computer

I can't get it to work at all. My computer doesn.t reconize it. I have had it now for over a year. It has worked great all this time but not today. I really need to order a manual for it, or do you think you know what is wrong with it? Thank you
Roberta Parks
bertparks76@cox.net

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