I want to buy a samsung fridge part, it's a removable ice tray, part no. DA61-02863A. The samsung site does not have a parts section (or, can I just not find it) and the only parts I can find on-line is the american samsung site, can anyone tell me how I can order this part
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I have had the exact same issue and its not a samsung issue but any modern fridge with a defrost system in the freezer (fridge doesn't generally frost up as its not run at freezing temperatures.
You need to check a few things: 1. Clear the freezer draws out and clear any ice build up. 2. Be careful and unclip the first white plastic vent panel (hint: pull from the middle an inch or two then push the sides in so the tabs are pulled towards the middle and the panel pops out) 3. Unscrew and unclip the 2nd panel (holds the circulation fan) to view the freezer coils - you will need to unclip the power for the fan and the heating coil for the drip tray under the freezing coils. 4. This is where the issue usually is:
If the tray is full of ice then do the following. If not and you can poor water through the drain hole on the bottom, then the issue is a dead sensor or control board - seek professional advice or if your game, there are swap out kits you can buy.
So the drip tray is full of ice ? Unscrew the freezer coils from the back wall but DO NOT touch it any further in case you damage it. There should be some silver tape tape that holds the tray in place - remove it and then gently lift the coils up to allow the tray out. If its too full of ice, use a hair dryer or warm water to de-ice. Once the tray is out, defrost it completely and dry it - be careful not to damage the heating wires under the tray as this is used to deice it during a normal defrost cycle. Clear any remaining ice on the coils or along the back wall - Dry it well.
Usually the cause for the drip tray to freeze up is a blockage in the drain pipe that empties into the back of the fridge. Unscrew the back panel and you will see 2 soft plastic pipes drain water into a water tray. pull both off and clean/inspect. You will notice they pinch in the middle to stop air getting back in, but allows water to drip out. If they are blocked, they will back fill the internal drains and freeze, thus fooling the fridge into thinking it hasn't defrosted yet and not turning the compressor back on. (Since this ice is hidden at the back, it is the last to melt thus the freezer gets warmer waiting for the insulated ice near the drain to melt.
When I did my freezer, the water is dripping out slowly (it was cold) but once I removed the pipe, it emptied properly. inspection of the pipe showed dirt/insect blocking the pinched section of the pipe.
Reassemble the pieces in reverse order, ensuring the water was been dried with a cloth. My fridge/freezer hasn't skipped a beat since.
Have you tried using a hair dryer to defrost around the ice tray. Contrary to normal, when ice freezes it expands due to trapped air, this will expand the ice tray. If you heat it the ice will meltmaybe releasing the tray enough to push it around.
Either the icemaker support is broken, DA61-02205A
or the ice tray is damaged or has lime buildup. The ice tray is
supposed to twist when it flips: an off-center stud on the tray is supposed to catch
the support, while the tray is still turning. If it does twist but does
not release ice - replace or clean the ice tray, DA63-01453B
Hthere........sounds like your settings are all askew.....however help is at hand....simply log on to ww.samsung.co.uk (if your from the uk) go to product support.....enter your model number....and hey presto they present you with an online manual which you can print
This is caused by the ice building up in at the back - the fan catches the ice and eventually will stop. With the fan malfunctioning the temperature will rise and the light then flashes. Keep searching the web, and you will find instructions how to remove the back and de-ice it. I had exactly the same problem 2 months ago. Make sure that it is fully de-iced, including the tray at the bottom. Ours has worked OK since!
OK the reason the Ice isn't dropping is that the element under the icecube tray isn't working. You'll need a new Ice tray with element I'd be guessing, but see how you can buy it. Some models you need a whole new ice maker. Cheers
I have fought with ice makers before and I find it to be easier when considering the time and trouble dedicated to troubleshooting and frustration of not having ice when you want it, to just replace the unit. You can purchase a replacement Ice maker for your fridge on-line for $85.00 plus shipping and handling. At the most you will have to remove 3 screws and unplug one electrical connection (please remember to unplug your fridge before attempting replacement) and your ice troubles will be over.
You'll have to read my in depth review on Epinions.com for answers. Sounds like you bought the updated version that over corrects the "too much" ice which jams the mechanism to where it breaks the unit. This is my second friggen Samsung as my 1st 4 door quatro was replaced under their lemon law. Spending $2500 I thought I was buying quaility, instead I bought greif. I'm still working with Best Buy to get Samsung to fix the icemaker with it's current problem which sounds like yours. Go to the Epinions website and look me up, my username is "walkerpkw" My review was posted last year. Read both my horrifying Samsung reviews. Something is very wrong with their engineering department. You'll find my email address on my profile page. I'd be happy to inform you if the get this fixed. I'm told it's the fridges computer board and they're redisigning another?
I have a samsung fridge that had the same problem. I found that the metal water tube that fed the ice tray had frozen and blocked. On my fridge the metal tube has a a rubber nozzle. Remove that and have a look. Turning off the fridge until the ice melts or use a hair dryer for a quick thaw (becareful not to melt the plastic tray holder) may fix the problem.
I also had the ice tray stuck in the dump position. I unplugged it waited 5 minutes and pluged it back in. And the Ice tray moved back into the correct fill position, and the arm did drop down, But now it has not filled with any water. So now what should I try?