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Optiarc dvd rw driver shows code 19 error .i have tryed to reinstall ,but no use.

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The below step will surely resolve the issue..

CD/DVD drive in device manager and the CD/DVD properties in device manager shows error code 10 , 19 , 31 , 32 , 39 or 41, please use the following steps:
This issue occurs due to an incorrect registry entry, which might be created due to installation of an incompatible CD/DVD burning program. We will remove the registry entry and re-install the CD/DVD drive and the issue will be fixed.
1. Click on Start and type regedit in the search box and hit enter. It will open Registry Editor window.
2. It will open registry editor.
3. Click on File and Export, it will open a new window.
4. Select Desktop from left pane in the new window and put file name as regbackup and click on Save.
5. It will create a back up of the registry on desktop.
In case something goes wrong during modifying registry, this registry backup can be used to restore to original registry.
6. Now in registry editor click on triangle symbol next to the following items in the left pane:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
7. Locate 4D36E965-E325-11CE-BFC1-08002BE10318 below class and click on it. Make sure you have selected the correct entry as all the entries looks almost similar.
8. Look at right pane and check if you see UpperFilter and LowerFilters entries.
9. Please right click on UpperFilter and LowerFilters and select delete.
10. make sure there are no other UpperFilter and LowerFilters entry in that window.
11. Close registry editor.
12. Now please click on Start and type device manager in the search box and hit enter.
13. It will open Device manager window.
14. Click on + sign near CD/DVD entry and it will show the name of the CD/DVD drive with a yellow mark near it.
15. Right click on it and select uninstall.
16. It will remove the CD/DVD entry from device manager.
17. In Device manager, click on Action > Scan for hardware changes to re-install CD/DVD drive.
18. Now you should see the CD/DVD drive entry.
19. Do you see any yellow mark near it now?
20. Please click on Start > Computer and check if CD/DVD drive is listed.
21. Please insert a CD or DVD and check if the computer reads it.

Posted on Jun 16, 2010

  • trinaye_guic
    trinaye_guic Jan 23, 2013

    Thank you SO SO SO much for this! I ran into this issue the day I needed to install software by CD-ROM for my online classes!

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Optiarc DVD RW AD-7740H "code 19"


Microsoft Windows uses device drivers to send application requests to the CD or DVD drive; the driver acts as a middle-man, translating communication between the operating system and the component. The operating system enables users to manage drivers on the computer via the Device Manager. If a driver malfunctions, the Device Manager displays an error code. Reinstalling or upgrading the driver can resolve most problems with the optical drive, but error codes 19, 31, 32 and 39 require modification to the Windows Registry to fix.

Click the Windows "Start" button, type "regedit" in the Search field and point to "regedit.exe." Press "Ctrl-Shift-Enter" to launch the Registry Editor with administrative credentials. Navigate through "HKEY_LOCAL_MACHINE ' SYSTEM ' CurrentControlSet ' Control ' Class ' {4D36E965-E325-11CE-BFC1-08002BE10318}." Right-click "LowerFilters" from the right pane and select "Delete" from the context menu. Click "Yes," when prompted, to remove the value from the registry. Right-click "UpperFilters." Click "Delete" and select "Yes" to remove the value. Restart the computer to resolve the error code. Hope this helps

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