Question about Microtek ScanMaker X6 Flatbed Scanner

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Are you able to assist with these problems? Receive error message, "The Scanner Detector cannot find Microtek Sheetfed scanner or a flatbed scanner with ADF, ADP or Go button. Please check power and/or SCSI cable connection now. Please check power and/or SCSI cable connection now." The scanner is installed the green light is on and the scanner is shown in my PC's Conrtol Panel, I can make copies from the Control Panel, Go button is inactive. When I try to open directly from Scan Suite I receive error message, "Twain driver is not supported for this image type." SCIC probe is unable to find the scanner, Able to download the Driver Wiz but Windows installer is unable to open the installation program.

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SOURCE: Computer does not recognize scanner

ensure that the scanner is compatible with the operating system you have installed on your pc,as some older scanners are not with XP & vista

good luck
Terry

Posted on Mar 06, 2008

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TampaNative
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SOURCE: Microtek Scanner installation issue

If running XP SP2, then try clicking Start > right click My Computer > properties > Hardware tab > Device Manager button > expand Imaging devices > right click on your Microtek ScanMaker > uninstall > Re boot > and let XP pick up the device and let the found hardware wizard configure it.

I have seen plenty of hardware that when following the devices manufacturer's instructions for install, such problems as you're having occur and XP SP2 usually will cure it, though you may still need the device manufacturer's CD (for the driver) in your optical drive.

This link: http://support.microtek.com/downloads/bymodelname.phtml?viewtype=2&srch_in=ScanMaker+5950&frmsearch.x=10&frmsearch.y=11&frmsearch=Search&frm_rqst=2&axn=1 will allow you to select between the 5950 and 5950 Pro then on the next page you will be able to download the latest XP driver for your Scanmaker among drivers for other Operating Systems also.

I hope this helps, and Good luck.

Posted on Mar 21, 2008

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Just chose the operating system you are using and download the drivers

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