Question about Sony Playstation 3 (PS3) Console

1 Answer

Disk tray what should i do if my ps3 disk tray is broke from too many disk being shoved into tray

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 21 Answers

If the drive is physically incapable of accepting a disk you may have to send it to sony for warranty work. If you aren't under warranty you can still send it in for a nominal fee ($150) and they will repair or replace the unit. If you risk trying to fix it yourself by tampering with it sony will void the warranty and any factory work paid or not.

link- use the support link to get the number for your region for returns.

Hope this helps.

Posted on Apr 07, 2008


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cant get my ps3 disc tray to open

PS3s don't have disk trays, is it not ejecting the disk? it may be stuck and need to be opened to be removed.

Sep 30, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 slim not accepting disks !!!!!

Send it to Sony this happened to a friend and they sent it away and came back good as mew

Nov 20, 2011 | Sony PlayStation PS3 Slim 120GB Bundle...

1 Answer

How do you open the tray on the ps3. the power is on and im on the main ps3 menu but when i push button to open it just beeps

There is no tray on the playstation 3. It's slot-loaded drive; meaning it pulls the disks in and spits them out without opening a tray like you see on a desktop PC or a Xbox. If it's just beeping then that usually means there's no disk in there. The best way to check is if you see a blue light beside your red/green power light, then there's a disk in there. If it's just your red/green power light, there's no disk inside.

Feb 28, 2011 | Video Game Consoles & Games

1 Answer

Why xbox360 won't read games

your disk drive is messed up try taking disk out then shoving the tray back in fast then the lazier will reset if that doesn't work go to system settings then go to memory hover over your hard drive click y then clear system cache if thay doesent work contact xbox at 1-800-4my-xbox

Jan 18, 2011 | Microsoft Xbox 360 Console

2 Answers

My stepson shoved about 3 or 4 dvds in my ps3 n after taking them out I tried to see if my game would work but it didnt read it so I ejected tha game n tried it again then it wouldnt take tha game n not...

call customer support your disk drive is screwed that is the best answer i can give because i dont think you want to take it apart to look for many of the posible problems that can cause after you overloaded the disk drive

Dec 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Can not remove disk from ps3

your disk is probably jammed, or the mechanism is broke. take it partially apart until you can (safely) remove the disk, and when you try to use another disk, and it gets jammed, then you know the mechanism is most likely broken, ad you should buy a broken or nonworking ps3 for a low price then strip the needed parts from it.

Nov 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 disk tray wont open

Try this first: Hold down the eject button for 10 - 15 seconds. this is supposed to work as a manual eject for the PS3. If that does not work, Try Reformatting the PS3 hard drive, youll find the option under settings in the PS3 menu

Don't 4get 2 backup ur stuff first!

Oct 17, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

My disk is not ejecting from my ps3. my pro evo 2009 has been stuck in for a while now. when te eject button is pressed it attempts to do so but then nothing comes out and it goes back to normal (as if...

is there a tiny whole in your ps3? in which you could insert a small pin? if not. then the disc tray may be stuck. you could try lifting the disc tray with a pliers or something that can hold the tray and slowly pull the disc tray as you press the eject tray. Pm me for any clarifications.

Aug 07, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 jammed DVD tray

You should open it by removing the screws which are probably underneath the rubber feet. this will void your warrenty but im sure your warrenty doesnt cover baby brothers stuffing it with CD's. Also try giving sony a call though i doubt they will do anything. You could always take it to someone who could do it for you instead if you are not confident about opening it up.

Jan 27, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Game wont load on ps3

i had this same problem and the solution to mine was that my ps3 was in my garage and it was too cold in there for the system to operate so i moved it into the living room where it was warm and it eventually began to work

another solution is to just restore the system and then reinstall all of the updates

Jul 26, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

210 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

shevantha perera

Level 2 Expert

125 Answers

Damen Wong
Damen Wong

Level 3 Expert

1950 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides