Question about Bose 3 2 1 GSX System

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Sount Skipping I agree with all that the Bose 321 is full of problems. Here is mine. The sound intermitntly skips, or goes on an off. At first it seemed like this happened only at higher volumes, and only when playing a CD. Recently, I suscribed to Direct TV HD, and now it happens with the TV too. I am not very technology savvy. Here is my question. I have found just the 321 reciever/player on the internet at a relatively cheap price and am willing just to replace this and keep the speakers. I suspect it is the receiver/player and not the speakers, but would hate to buy this and find out it is the speakers. Can anyone assure me that it is the reciever/player and not the speakers?

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Hi this is a common problem with that device the speakers are fine and will not be causing the problem have you checked all the wires are in the right way round like the + and - as this can cause the problem your having.
If the wires are correct then the chances are its going to be the amp thats damaged probably a blown resistor causing the volt to fluctuate it shouldnt cost to much to get repaired.
What caused the problem is going to be having the volume up really high then a load of base running through the amp this can cause internal parts to fail so this is the likely cause.
If you are to replace the base but keep the speakers then make sure the base and speakers are the right power or else you will have bad sound and also could affect the surround sound quality so just check the watts are the same and you should have no problems.
Let me know if you need further assistance ok

Posted on Mar 27, 2008

  • paul proctor Mar 27, 2008

    Just make sure you double check the output form the base your going to buy matched the speakers.
    But before you replace check all wires are correct and also what is the base plugged into dvd player or tv etc let me know ok as this could be also the route of the problem let me know then i can help your further ok

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Try the speakers with another tv, hook them right into the back and verify that they are the problem but my best bet is that it is not the speakers and rather the system. Good luck and if you have any further questions, please let me know, thank you.

Posted on Mar 27, 2008

  • Benjamin Patri
    Benjamin Patri Mar 27, 2008

    seeing as all of the speakers skip the sound, the speakers being the problem is very unlikely.

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1 Answer

Bose 321 sound fading


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

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Bose 321 series II giving very dull sound in all inputs. Occaisionally the sound cuts and comes back with full and bright trebble, but then cuts back to original dull sound. I cant see anything the ad


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

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2 Answers

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would not exactly agree with bose proposed solution, however easy to test......

borrow a dvd palyer of a different model and type , ensure that the output from the dvd player is set correctly ie. 5.1

you need to verify that the co ax you are useing is not damaged, faulty and is connected both ends correctly,

if bose give you some hassle get a spare set of cable to be sure the connect or to the co- ax is not damaged in any way.

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i suggest there is a problem with the on board decode for dolby 5.1, known as SPDIF = "S P diff " ( a system designed in conjunction with SONY and PHILIPS and used on nearly every 5.1 decoder sold in the world) easy to fix its usually a firmware upgarde or reset usually done in the factory, simple problem, could have been caused by electrical interference or unusual magnetisim problem post manufacturing or possible on site problem, however from your point of view impossible to prove either way.

must point out that analog cables don't carry a 5.1 signal. and also should point out that co -ax is not 100% necessary nor the only way to push a 5.1 signal into that bassbox.

check your cables first , then borrow a dvd player, then bring it back to bose and tell them to fix it. if its still wrong.

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