Question about Sony Playstation 3 (PS3) Console

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We got a new game and put it in and it went through the usual installing process but it locked up on 4% after several attempts it would go no futher than 4% now even without a disk it still goes into this installing have tried movie dvds still same result

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  • keradri110 May 08, 2010

    There is no on off switch at the back i also tried holding the switch on got the 3beeps but then it goes back to the installing screen

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2 Answers

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  • Master
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Have you tried the PS3's Safe Mode?
Safe mode will let you load maintenance routines to fix a PS3 that won't start.

we got a new game - 22f693e.jpg

Follow those steps to get to that screen, and first just try Restart System. Simply loading Safe Mode might be enough to jump start it again.

You might want to try downloading the latest System Update for your PS3 with your computer and having it handy to try option 6, System Update. This will rewrite your firmware, and may resolve your issue.

Otherwise, work your way through the list of maintenance steps. Note that Restore Defaults will delete the PlayStation Network account settings, and Restore PS3 System will erase everything on the PS3 and format the harddrive.

I hope that helps.
_________________________________________
Sony PS3 Safe Mode

Posted on May 08, 2010

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  • Sony Master
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It sounds like u have a full hard drive, u will need to do a reset and dump some of the older games

Perform the following steps to reset the system:

  • First Switch off the PS3 via the power switch on back and power back on switch.
  • Now Hold Power Button on the Front until you hear 3 beeps.
  • Then go through the initial setup and then run a full Format via System -> Format. It will take hours . You may need AV cables if your using HDMI, if the HDMI doesn't detected after initial reset.
  • Restore your backup you made prior to doing factory/hard reset , f backup is created.

Posted on May 08, 2010

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