Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Driver not working
Just as a try- set up a new printer like this Start/printers and faxes/install new printer When you get insert CD or select from list Take Select from list. select then Canon in the makes list and then the model from the model list. Click install See what you get. It is possible you will get the printer only and no scanner - I do'nt know, But try it.
Posted on Jun 28, 2007
SOURCE: TWAIN error
Here is an actual e-mail from a Canon tech regarding this problem:
Thank you for your recent enquiry regarding your Canon product
Please accept my apologies for the delay in contacting you regarding the
problems you have been experiencing with your CanoScan D646U.
I shall firstly answer your query regarding the TWAIN drivers. There are four
main TWAIN files that are pre-installed with Windows, TWAIN.DLL, TWAIN_32.DLL,
TWUNK_16.EXE and TWUNK_32.EXE. These are included with the scanner drivers to
ensure that a compatible version of the files are installed, otherwise the
scanner will not work. During installation these files are checked for and, if
a later version is already installed, the versions from the disk will not be
installed. I can assure you that the scanner driver will work OK with version
1.7 of the TWAIN drivers.
For the scanner to communicate correctly the Still Image Services needs to be
running in the background. To check this please open the Control Panel and look
under Services in Admin Tools. Please check to ensure that the Still Image
Service is running correctly.
If all this is OK, I would recommend removing the driver in the following way.
With the scanner still connected go to Device Manager. Under Imaging Devices
right click on the CanoScan D660U and select uninstall. After this please
disconnect your scanners USB lead and remove the rest of the driver using the
DELDRV utility. Before reinstalling the driver you must restart your PC and
then reconnect the scanner.
If there are still problems please check that the driver has installed
correctly. The following files should be shown in the driver section when you
look at the scanner properties in Device Manager.
All of the files mentioned above that are listed as being in the TWAIN_32\D64U
folder are the exact files that should appear in that folder if you look in
A further cause of the TWAIN error occurring is if there is a conflict with
another TWAIN compliant device, such as a Digital Camera or scanning device
(including Multifunctional devices. If you have such a device installed try
removing its software before reinstalling the scanner driver.
We hope this information is of use to you. However, should you require any
further technical assistance, please do not hesitate to contact us quoting your
To contact us via email, click on the following link:
Note: Please do not reply to this email using your 'REPLY' tab.
Product Support Specialist
Posted on Oct 27, 2007
SOURCE: x3470 printer installation
One of the most possible reason is related to Print Spooler service. Please check the "Print Spooler" service if its turned on. if its not you can turn it on. Here is the way to go Services screen
Posted on Dec 29, 2007
Tips for a great answer:
Jun 12, 2012 | HP Laserjet CM2320nf All-In-One Color...
Check the network cable that connects the printer and the router. Please print a network set up page to check if the status shows connected under tcp/ip. To print a network set up page please click the link http://bit.ly/qTSoRt, please make sure that the correct print driver is installed on the pc.
Please take note of the IP address and type it on your browser
Apr 30, 2011 | Lexmark E120n Laser Printer
Mar 18, 2011 | Lexmark E260dn Laser Printer
HP says to use the Vista drivers. You have to install it a a local printer follow these steps....
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Print a network config page or make note of the IP address and Name. (should be a static IP)
2. Click >> Start >> Control panel >> Devices and Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's host name (found on the printer's network configuration report the generated above). Click Next.
If you get a message about Additional Port Information Required, then the printer was not found using the host name. You can go back and retry or using the printer's IP address instead of the host name.
7. Select HP or Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf.or use currently installed driver if you have teh correct on installed. Click Open then OK. Select your printer model. Click Next.
8. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
9. You may be asked to share the printer. Make a choice and click Next.
10. The Print Test Page box appears. Go ahead and print it.
11. Click Finish.
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Oct 19, 2017 | The Office Equipment & Supplies
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