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MC560 MFP, cannot find scanner. Printer was installed under XP and I can print as it shows on printers using tcp port. Under scanner I can´t find it. Previous models required installing scanner driver first, so I guess technician did not install it at all, as he just popped one cd into tray and installed just printer driver. I downloaded this from Oki ODR_tcm3-101754 to remove the printer driver. Done Ok. TWAIN_tcm3-71923 to instal scanner. The twain_tcm... extracts itself. Now I went to add scanner using windows XP wizard, used have disk option, and went straight to the unzipped folder to locate 735ISS inf file. Accepted, and now there is supposed to be a new item to select as the inf files should tell WinXP, but nothing appears on the list, so I cant select anything and of course meet a dead end. There are 2 CD/DVD which came with the printer, one has the same twain files, but they also fail if I point to that directory. If you try the ''cd wizard´s way'', you only get to install printer drivers under the driver install option. Previous multifunction perinter hat two separate driver files for scanner and printer that worked like they are supposed to.. Any clue?

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Posted on Jan 02, 2017

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SOURCE: Driver not working

Just as a try- set up a new printer like this Start/printers and faxes/install new printer When you get insert CD or select from list Take Select from list. select then Canon in the makes list and then the model from the model list. Click install See what you get. It is possible you will get the printer only and no scanner - I do'nt know, But try it.

Posted on Jun 28, 2007

  • 328 Answers


Here is an actual e-mail from a Canon tech regarding this problem:

Thank you for your recent enquiry regarding your Canon product

Please accept my apologies for the delay in contacting you regarding the
problems you have been experiencing with your CanoScan D646U.

I shall firstly answer your query regarding the TWAIN drivers. There are four
main TWAIN files that are pre-installed with Windows, TWAIN.DLL, TWAIN_32.DLL,
TWUNK_16.EXE and TWUNK_32.EXE. These are included with the scanner drivers to
ensure that a compatible version of the files are installed, otherwise the
scanner will not work. During installation these files are checked for and, if
a later version is already installed, the versions from the disk will not be
installed. I can assure you that the scanner driver will work OK with version
1.7 of the TWAIN drivers.

For the scanner to communicate correctly the Still Image Services needs to be
running in the background. To check this please open the Control Panel and look
under Services in Admin Tools. Please check to ensure that the Still Image
Service is running correctly.

If all this is OK, I would recommend removing the driver in the following way.
With the scanner still connected go to Device Manager. Under Imaging Devices
right click on the CanoScan D660U and select uninstall. After this please
disconnect your scanners USB lead and remove the rest of the driver using the
DELDRV utility. Before reinstalling the driver you must restart your PC and
then reconnect the scanner.

If there are still problems please check that the driver has installed
correctly. The following files should be shown in the driver section when you
look at the scanner properties in Device Manager.


All of the files mentioned above that are listed as being in the TWAIN_32\D64U
folder are the exact files that should appear in that folder if you look in
Windows Explorer.

A further cause of the TWAIN error occurring is if there is a conflict with
another TWAIN compliant device, such as a Digital Camera or scanning device
(including Multifunctional devices. If you have such a device installed try
removing its software before reinstalling the scanner driver.

We hope this information is of use to you. However, should you require any
further technical assistance, please do not hesitate to contact us quoting your
Incident number.

To contact us via email, click on the following link:

Note: Please do not reply to this email using your 'REPLY' tab.

Kind Regards,

Gavin O’Mahony
Product Support Specialist

Posted on Oct 27, 2007

  • 689 Answers

SOURCE: x3470 printer installation

One of the most possible reason is related to Print Spooler service. Please check the "Print Spooler" service if its turned on. if its not you can turn it on. Here is the way to go Services screen

  • go to start menu then run and type "services.msc" then hit enter
  • locate the Print Spooler service in the services list
  • Change turn it on  switch to Automatic mode
Try reinstall
Good Luck

Posted on Dec 29, 2007

SOURCE: Install of IBM infoprint printer drivers

make sure you are logged on a the Administrator to the computer then try installing..

Posted on Aug 29, 2008

  • 24 Answers

SOURCE: twain driver for xp

Fiend your solution direct from Lexmark. Here is your solution


Posted on Mar 02, 2009

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Slow printing hp laserjet 2320 mfp

I have just come up against this issue my self, 4 x CM2320's installed on 150 PC's. After a lot of head scratching I dug out wire shark and did some network analysing as I thought it was a network issue. Turns out it sort of was, the HP software installs a custom network print port, this print port scans the network to see if the printer has changed its IP address BEFORE it tries to spool...!! The solution is to create a new network port and put the printer on that. Originally it took well over 90 seconds to print a test page, once the port was changed it dropped to 2...!!!! All PC's at this client were win XP so here's how to do it on an XP machine... Please note the printer should be on a static IP address!!!:

Start > Printers And Faxes > Right Click on the CM2320 PCL 6 printer > Properties > Ports >

If you scroll down to find the printer in the ports list you should find it has installed on a port called 'HP Colour LaserJet' or something similar.

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Check the network cable that connects the printer and the router. Please print a network set up page to check if the status shows connected under tcp/ip. To print a network set up page please click the link, please make sure that the correct print driver is installed on the pc.

Please take note of the IP address and type it on your browser

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I can't print from my network printer E260

These instructions generally apply to all networkprinters with built-in network cards (print servers) such as HP LaserJetprinters, IBM Infoprint laser printers etc. This example is for a network HP LaserJet printer. To install a HP printer (with built-in Jetdirect printserver) as a network printer you need to do the following -
1. Open the printer's menu and enablethe Network Card - these print servers use a static IP address therefore,configure the IP address of the network card so it matches the IP range of yournetwork. Eg. If your IP's are then set the network card to a highnumber say 100. (This is to prevent a conflict with the router issuing the sameIP address to a computer on your network). Then set the Subnet Mask IP address to If you have a wireless router then check the IP addressrange that the router issues to the computers on your network and configure thestatic IP address in the printer's network configuration accordingly.
2. Install the HP printer driver onyour computer/s using the LPT printer port.
3. Connect the printer with a LAN cableto the network hub/router.
4. Click on Printers and Faxes - rightclick on the HP printer and click on Properties.
5. Click on Ports and click on AddPort.
6. In available ports - click onStandard TCP/IP Port and then Configure port.
7. Tick the IP box and type in the IPaddress of the HP's printer IP address.
8. Click OK and tick Enablebi-directional support and then OK

Install the HP printer driver on every computer on your network and configurethe printer's TCP/IP port as previously detailed.Do a test print page to check the printer.
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Network installation error access denied on hp lj1020 my printer was working fine. i have installed printer on xp m/c its working fine but when i install it on win7 it give error print spooler error or...

HP says to use the Vista drivers. You have to install it a a local printer follow these steps....

1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Print a network config page or make note of the IP address and Name. (should be a static IP)

2. Click >> Start >> Control panel >> Devices and Printers.

3. Click the Add a printer

4. Select Local printer

5. Select Create a new port and select Standard TCP/IP Port and click Next button.

6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's host name (found on the printer's network configuration report the generated above). Click Next.
If you get a message about Additional Port Information Required, then the printer was not found using the host name. You can go back and retry or using the printer's IP address instead of the host name.

7. Select HP or Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.

If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf.or use currently installed driver if you have teh correct on installed. Click Open then OK. Select your printer model. Click Next.

8. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.

9. You may be asked to share the printer. Make a choice and click Next.
10. The Print Test Page box appears. Go ahead and print it.
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I have 2 6100 series HP printers in two different locations. One wireless and other Ethernet connection. I get no problem. Now I installed at a third location an HP 6500 E709n series unit and have all...

That might be because of the clash in the Print drivers.
Installing the Universal print Drivers is suggested.

You can use both the printer with wireless connectivty using such drivers.
First install the printer with Full feature driver.
Then go for Universal drivers.
Make sure that you have the correct IP address and both printers are not clashing in this regard.

Install these inbuilt drivers with separately with different IP address.

To add a new printer, connect your computer to the network and click Start > Printers and Faxes.
Click Add a printer in the Printer Tasks column of the Printers and Faxes window
The Add Printer Wizard will open. Click Next.
Select Local printer attached to this computer, and be sure the box under this selection is not checked.
Select Create a new port and select Standard TCP/IP Port from the Type of port drop-down. Click Next.
The Add Standard TCP/IP Printer Port Wizard will open. Click Next
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Under Manufacturer , click HP , under Printers , click hp deskjet 990c , and then click Next .
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IoGEAR printserver GPSU21 with VISTA

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1. There's no need for you to install the CD that came with it, if the MFP Utility is already installed in another computer.

2. Get the IP Address of the GPSU21 from the computer that has the MFP Utility installed.

- Open the MFP Utility > locate TCP/IP at the lower portion of this window and click the plus (+) sign. > get the IP Address.

3. After getting the IP Address of it, go to your Windows Vista computer and ping the IP Address (just to make sure that Vista is seeing the Print Server).

- To ping, follow the steps below:
- Click the start menu and open the MS DOS Command Promt.
- On the black screen, type this "ping (type the IP Address of the print server): just like this
- C:WINDOWS\Desktop\Scott>ping 192.168.x.x and then hit enter.

4. Once you get ping statistics 4 packet sent; 0% loss. Then the Print Serve is communicating with Vista.

5. On you Windows Vista computer, make sure that the printer is working when directly connected to it. Because there could be a possibility that the printer driver is not properly installed that's why the server is not working.

6. On Vista, go to the Control Panel > Printers > Locate the printer icon (the one that is set as you default printer)

7. Right-click on the printer icon and then select properties > go to Ports tab.

8. Click on Add port button > select Standard TCP/IP > click on "New Port" (beside Cancel)

9. Hit next > type the IP Address of the print server. > Next

10. Click on Custom > Settings button

11. For Protocol: select LPR

12. For the Queue Name: type L1 > Click on OK > Finish.

13. Then under the printer properties, you will see the Standard TCP/IP is selected

14. Hit Apply so that the printer name would appear right next to that port > OK

15. Try printing a test page.

NOTE: After following the steps, you should be able to print using your Vista computer. I configured this print server with Vista several times and it does work with Vista.

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Well you please tell me default IP address of LINKSYS Wireless-G Print Server

Installation of WPS54G Print Server

Using standard TCP/IP Procedure (Windows XP/2000)

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  2. Be sure also that your printer can print when it is connected directly to your computer.
  3. Click on Start go to Printers and Faxes.
  4. Right click your printer and go to Properties.
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  6. Click Add Port. Select Create a new port: and select the Type of port: Standard TCP/IP Port, click Next.
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  8. Inthe field for Printer Name or IP Address: enter the IP address of thePrint Server and click Next. (You can get the IP address of your printserver by pressing the reset button on your device for 3 seconds thenit will print out it's status).
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1 Answer

Tally T8106

The T816 can be used with Vista and XP over a Ethernet connection....You will not however be able to 'discover' the printer on the network.You need to set an IP Address in the printer or if the printer has been allocated a DHCP address you would need to find out what address has been allocated.
Once you know the IP Address you would need to install the printer on a PC/Server then share it to other users to be able to 'see the pritner on the network'

Once the pritner driver has been installed you can create a network port in the pritner driver to print to the IP Address of the pritner in the follwing way (on XP, Vista will be simmilar)

· Open PRINTERS folder
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· If the type of port is not automatically detected click on the CUSTOM radio button.
· Click on the SETTINGS button
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· Under LRP SETTINGS enter the Queue Name as PASS
· Click OK.
· Click NEXT and then FINISH to finish the TCP/IP ports wizard.

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Brother 845cw printer is offline -

Had same issue and here is what worked for me.

1. Go to Printers and right click on Brother printer and choose 'Properties'
2. Click the 'Ports' tab and with proper Brother printer port highlighted click 'Configure Port'
3. In second field titled "Printer Name or IP Address" enter the IP address of printer*
4. Click 'OK' as need to exit out.

I'm using XP so this may be slightly different depeneding on your flavor of Windows. The main thing is to name the port with the IP address and not rely on name resolution.

Hope this works for you too!

* If you don't know your printer's IP address then you can go to your printer and under the 'Reports' section print-out the Network Configuration report to find IP address.

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Samsung clx-3160 won't print

1) You need to configure the IP address on the printer to get it printed thru network.

2) Scanner Locked, there's a lock underneath the scanner bed,make sure it's fully released.

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