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Used toner bottle full call for service is showing on screen, but no one answered when we called

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  • Ricoh Master
  • 1,294 Answers

Change the used toner bottle.

Posted on May 08, 2010

Testimonial: "Thanks for the input,but we don't know where to find the used toner bottle on our copier,we don't have a manual."

  • Adorjani Laszlo May 10, 2010

    The used toner bottle is in the right side.

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Waste toner is almost full on Savin C9020



The bottom left portion of the display gave the error message:
Waste Toner Bottle 1 Almost Full. Please call service.


They were still able to print, however this message would not go away.


To Fix:


Power down the printer using the normal shutdown method.


Open the top front door.

Remove the cover directly below the 4 toner cartridges.



8_30_2012_7_28_27_pm.jpg

The removable cover below the toner cartridges is actually the Waste Toner Bottle.


Bring this to the dumpster.



There is a round, clear-plastic tab on the underside of the "bottle". Remove this.


8_30_2012_7_29_09_pm.jpg


Shake the bottle around over the dumpster. Continue until all the toner has been removed.


Push the clear plastic tab back in place. Wipe off all toner residue before putting it back into the printer.


Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.

Feb 08, 2012 | Savin Office Equipment & Supplies

1 Answer

I HAVE A RICOH CL3500N, DISPLAY SHOW "REPLACE USED TONER BOTTLE" I HAVE EMPTY IT AND ALSO SHUT MACHINE ON AND OFF SEVERAL TIME.


You have answered your problem yourself. You say you have emptied it. This means there is used toner residue in the bottle and the sensor is seeing this and still presumes it is full. Thats why manufactuers say "Replace the bottle". Your best bet is to wash out the bottle and let it dry before putting it back in the machine and all should be well.

Jun 01, 2011 | Ricoh Aficio CL3500N Laser Printer

5 Answers

Error code E000013-0001


getfile.asp?rid=1258 February 2, 2005 getfile.asp?rid=3215 Product : imageRUNNER C5800 / C6800 Title : E013 code and Waste Toner Full message Question :
The copier shows an E013-0001 and "Waste Toner Full" message. The Waste Toner Bottle has been emptied and SW1 is operating properly but the code and the message are still appearing on the display.

Answer :
The counter for the Waste Toner Bottle needs to be reset back to zero in Service Mode.
Enter Service Mode level 1 by pressing * 2 8 *, select Copier > Counters > MISC, then highlight WST-TNR, press Clear - the counter will zero out.
Power off the copier, turn the copier back on, the Waste Toner Full message on the display should clear out.
Canon USA, Inc. Systems & Technical Support Division 1-800-528-2830

Dec 22, 2010 | Canon imageRUNNER C6800 Copier

1 Answer

Lanier LW324 waste toner bottle full


Open the machine and to the right under the drum you should see the the black powder (toner) going down into container the right lower side  cover must come off. probably a service call will be needed

Apr 20, 2009 | Lanier Office Equipment & Supplies

1 Answer

Used Toner Bottle Full Ricoh Aficio 1035P


The used toner is stored in the Transfer Belt assembly on the right door that you open to remove a jam. Remove one spring on each side and release the catch while gently lifting up on the belt and roller assembly. It swings 90 degrees up from the rest of the assembly. There are 6 screws that hold a cover on the lower assembly. remove it and dump the waste toner. *** VERY MESSY*** have a vac on hand. Not a shop vac unless you want toner clouds floating around the office. If the six screws aren't present, dump the toner out of the **** between the mylar-rubber blade and the lower assembly. once this is done, the message will clear.

Apr 08, 2009 | Ricoh Office Equipment & Supplies

2 Answers

Toshiba e-studio550 service code CD1, PLEASE help me to fix the problem and if there is any service call to reset it, thanks


CD1 indicates Abnormal drum cleaning brush motor.

U need to perform followings:
(1)Check if the cleaning brush, recovery toner transport auger and recycle toner transport auger are not locked (no extraneous material or toner clod in both the toner transport sections at the cleaner unit and recycle toner unit.

(2) Check if the connector on the LGC board and connector pins are not disconnected.

(3) Replace the cleaning brush drive motor and recycle toner transport motor.

(4) Replace the LGC board.

Mar 09, 2009 | Toshiba E-STUDIO 550 Copier

4 Answers

Used Toner Bottle Full Ricoh Aficio 1035P


The used toner bottle is not actually a bottle at all. Not sure what you emptied, but it sounds like the actual toner bottle itself. The waste toner is contained with in the transfer belt unit. When you open the right side cover, this is the unit that is attached to the door. It is a brown belt that provides transfer of the image to the drum and separates the paper from the drum. Remove this unit by locating the release levers on either side of the transfer unit (push both of them towards the machine). After removing, you will need to actually take the belt unit off of the transfer unit. To do this, remove the two tension springs on either side, and then take a small flat bladed scredriver and release the clips that hold it down (you will see when you get started). Once you get it off, you will see the long blade that actually scrapes the toner off the belt. Dump the waste toner out this end. You will need to shake it pretty hard. A better (and cleaner) option is to vaccum it out using the crevace tool on you vac. Just make sure you completely empty it. Now....do everything in reverse.

Hope this helps,
Chad

Oct 07, 2008 | Ricoh Aficio 1035 Copier

1 Answer

Where is the waste toner cartridge for a imageRunner 6570


Hello eyoung042,
Let's use standing at the front of the copier as if you were making a copy as a reference. The waste toner bottle at the right rear bottom corner. I'm just guessing the dimensions on the panel that covers it, but I'm thinking 5" x 18"......and is held in place by 2 srcews. Remove that cover and you will see the rather ample waste toner bottle. This machine and its brethren in the newer mid volume machines use an arbitrary value of 250K copies as a signal to show the waste toner almost full message in the display. This is the only criterai used is the meter. I have yet to see a machine where the waste toner bottle was past half full at 250k. But since the copier is using the meter to determine when the bottle needs to emptied, it also means that if you dont reset the counter for the waste toner bottle you will get an E-19 (waste toner bottle full error) even if it is not even close to being full. If you are familliar with sevice mode you can reset the counter, and MUST do so whether you empty the bottle or not in order to make the machine happy again. Press additional functions, then the 2 and 8 together, then additional functions. Press the"copier" block. Then the top right tab on the screen that says "counter" press it. Then press "misc", then press "WASTE TNR". You will notice a counter to the right of this item which reflects the last time the waste toner bottle had been "attended" to.Once you have selected "WASTE-TNR" and it is highlit press the number 0 on the 9 keypad. Then press the "ok" tab at the lower right corner of the display. You should see the counter reset , and now everone can smile. Press reset till you return to the main screen and make another 250,000 copies. Have a good day! ............SPINAL.............

Jul 03, 2008 | Canon IMAGERUNNER 6570 Copier

2 Answers

Ricoh Aficio 2035e Used Toner Bottle Full


There is not waste toner bottle. Bite the bullet and call a tech. All you will do is make a mess and break things.

Do9c

Jun 06, 2008 | Office Equipment & Supplies

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