a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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test the power supply to the scanner also test the leads that attach from the power supply to the scanner if its connected to a computer you might have to uninstall it then reinstall it this applies the driver aswell you can do this
control panel admistrive tools,computer management,device manager scroll down you should see a yellow question mark? right click to reinstall drivers or ports(com&lpt)ECP printer port right click update driver hope this helps
This happened to both mine and my sister's 3170. The plate holding the belt pulley wheel is held by two very small plastic flanges. At between a year to a year and a half the flanges fatigue and break causing the forward pulley wheel to break free. With the belt no longer able to turn the scanner won't initialize, the lamp won't light and the red flashing light comes on. The fix is rather simple though. Simply drill a small hole through the bottom of the case and place a small metal screw through with the screw head placed so that it overlaps the pulley wheel base thus holding everything down snugly. Fixed both scanners with this fix. In my opinion, just poorly engineered and perhaps even "designed in obsolescence". Most people would simply toss it and buy another considering what it would cost to send it in for service. You might even get charged for a new lamp that you didn't need. That was what Epson Service diagnosed the problem as over the phone.
The nailer’s electrical system has gone into overload protection. There
may be something wrong with the fan motor or the wires going to the fan
motor. Remove the cap and grill to inspect the red and black fan motor
wires. If the wires are pinched or broken, that may be the problem. It
may also help to disconnect the small white connector on the wire
assembly that goes to the motor and then reconnect it.
Initially, I get a green flashing light when unit turned on, but after a minute or so, it turns to a red flashing light. It will take in the film tray only when blinking red, not when blinking green. My iMac has a hard time seeing the scanner, keep getting "scanner not found" messages. I have to go to system profiler and have it refresh and then it finds it, then the scanner software sees it too. But I have been unable to one preview out of it, says LED error and that's it. Using 10.4.10 on an iMac 20" with 2.5gb of RAM, using Pshop CS2 or going through Minolta Driver of OSX I got off of VersionTracker. I did remove the screw for transport right away. Will feed in 35mm tray with red blinking light, will not feed in 120 tray except partially with red blinking light, and only a couple times out of maybe ten tries.
Try this as a last ditch effort.
Remove the software.
Reboot the computer and come off line.
Disable the Anti Virus program.
Now install the soft ware.
If the red light still flashes then assume it is new scanner time.