Question about Whirlpool Duet GHW9150P Front Load Washer

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How do I get to the control panel?

Have a F 11 and F dl error code. From what I've read, I need to get to the control panel. Can someone give me instructions to get to the control panel. Don't want to spend the money on a tech just yet, machine only a year old. Thanks for any help!

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  • Anonymous Jun 13, 2008

    I get a code F11. Unit fails to cycle.

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Http://www.fixya.com/support/t364216-whirlpool_duet_ht_ghw9400pl0

Posted on Mar 31, 2008

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Components accessible in the console include the console cover and the touch pad/led assembly access to these components requires that the top of the washer to be removed these screws secure the washer top at the back of the washer remove the 3 screws and lift the top from the washer disconnect the touch pad /led assembly ribbon connector from the left side of the central control unit and release it from the wiring harness brackets on the right hand side of the washer top

Posted on Mar 27, 2008

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Wont do anything but give f-11 code and to get someone to look at it is disasterous


F-11 is a communication error between the motor control board, and the central control board (User Interface).
Check the wire harness connection between the motor control board, motor, and central control board.
Take the top of the machine off to check harness connection to the control board. ( Should be 3 screws in the back of the machine holding the top on).
Take off the bottom panel. should be 4 screws at the bottom front of the washer. may have to tilt the machine backwards to get to screws and take front panel off. Check harness connection to the motor control board and to the motor. make sure there are no broken wires and that all harnesses are plugged in securely.

Feb 16, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Duet Sport HT WFW8400TE Washer: hello i have a whirlpool duet we originally had an...


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

May 16, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

My front load locks and i get a error code fL 11 and dL


u need to change the main board. DL is a door lock error code

Feb 09, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Stops mid cycle.. giving me an F11 CODE.


"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&^%

Dec 31, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Have had F DL code and now F 11 code? I know FDL


"F11" is a Serial Communications error code. This means there is a loss of communications between the Central Control Unit (CCU), Motor Control Unit (MCU), and/or controls. The following link explains:

http://www.fixya.com/support/r3608695-f11_error_code

If you are receiving BOTH error codes, this means the CCU is not communicating properly with the door latch mechanism. This can be an indication of a broken door latch, failed CCU, or interconnecting wiring between the two. The CCU has a small relay on the board that controls the door latch. These boards are not serviceable, and if defective, must be replaced.

I would recommend you try these procedures first:

1. Remove the top panel of the washer by locating and removing the three screws that hold the panel in place in the rear. With the screws removed, the panel will slide back, then lift off.

2. The CCU is located directly behind the wash tub. Trace the wires that lead from the door latch mechanism. In the area where the door latch connector plug is connected to the CCU, tap the CCU with a screwdriver. Sometimes the relay on the board sticks and the latch will not lock.

3. If the door latch still fails to lock, UNPLUG the washer and disconnect the door latch connector plug from the CCU and reseat it. Do that same thing on the door latch. Sometimes the connectors become corroded and reseating them can restore connectivity.

4. If you still have problems perform a continuity check of the wires that lead from the door latch to the CCU.

If the error code(s) still persist, most commonly this is a CCU failure. Since the control board cannot communicate with the door latch, both errors will be generated.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about any of these procedures, or need additional assistance, please post back and let me know. I hope this help you.

Dec 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

"F" code then "dl" flashes, won't continue


"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 20, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

What do i do when it says dl?


usually when it is clicking when it fails and gives you an f11 error code. This means you have a fauly ccu board. it is a communication error between the computer and the door lock. I am 99% possitive you need a new controller.

Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

3 Answers

I have a Kenmore Elite Quiet Pak 4 front load washer. I keep getting the DL and F11 error. The door is locked and won't open and the cycle will not continue. I can hear a small clicking noise in the...


f11 eror is a serial coommunication error check the harness wirinbg tio the motor and cpu unit
check the drive system for worn part
check mcu motor the dl error fial code is for door lock error it will try to lock 6 times before error code is displayed that is the issue see repair clinic.com for help hope that helps

Dec 01, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Error code F 11/ DL


First lets get your door unlocked so you can get the clothes out.
Remove the lower front panel from the washer. Reach up to the bottom of the latch and you will feel a tab hanging from the latch. Pull down on it and the door will unlock.

When you have the panel off you should see a tech sheet, probably on the right as you are looking at the machine. This tells you what to check for each fault code.
The F 11 code is for a communication failure between the main control board and the motor control board under the machine.
The DL is for a door latch problem as you already know.
If you are now getting both codes, you either have two seperate problems (unlikely), or the main control is the problem.
The only thing that the 2 codes have in common is the main control at the top rear of the machine. Loose wiring connections at the board and faulty solder joints in the boards are the most common problems we run into with electronic controls.
Most likely the door latch was not the problem the first time you got this code. The latches are usually pretty reliable unless the switch actuator gets broken, which won't give a code, it just won't start.
Check your owners manual for the warranty information. These machines used to have a 2 yr warranty on the control boards. Warranty policies changed industry wide in fall of '06 so they may only be covered for a year on yours.
Post back if you have any questions or need help.
Thanks/Mike

Jan 05, 2008 | Whirlpool GHW9400 Duet Washer

5 Answers

I HAVE A FAULT CODE F 11 AND DL F


it looks as if your having a communication problem between your central control unit and your motor control unit.check wiring connection between these two components.if wiring is ok then you will have determine which of these components is malfunctioning.you can also remove kick plate and remove service manual located on either side at bottom.this should give you some help.

Jun 18, 2007 | KitchenAid KHWS01PMT Front Load Washer

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