Question about HP DeskJet 694c InkJet Printer

3 Answers

I turn om printer, green light appears. I go to document to print,.. The printer makes noises and the yellow light comes on. The printer fails to print and message appeas that THIS DOCUMENT FAILED TO PRINT. I turn off printer and a blank page comes out--nothing on it.

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  • fmw5 May 10, 2010

    The expert has been of no help. The problem has not been solved. The flashing green light is called the RESUME light.

    I've tried everythhing suggested on the web troublr shooting site for the product. What now?

  • fmw5 May 10, 2010

    You've sent a new solution. But I am unable to download it by clicking on the URL.

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3 Answers

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  • Master
  • 493 Answers

Hİ,

I do not know whether you have manual and check the possible causes. But to do that first please check this link or this link for that printer's error messages and its possible causes.

The solution may one of them.

If not:

- Please be sure to install the correct driver for the printer.
What is your operating system? (XP, Windows 7, Mac OS etc.)
You need to install compatible driver.

Then we may try other possible causes to solve your problem.

Waiting your comments.

Hope this helps.

Posted on May 10, 2010

  • Ibrahim OKTAY
    Ibrahim OKTAY May 10, 2010

    Hello my friend,



    You din not answer my previous question related your operating system. The operating system is important to install compatible fixes, patches and drivers for the device. It must be compatible with it.



    So if you write, I can try to find solution for you.





    Best wishes.



    Tips & Tricks (How to get accurate answer in double-quick time)

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  • HP Master
  • 6,487 Answers

You can do the step by step solutions from HP;s site to correct this blinking Resume light that you have on your printer. You will see there the common cause of the problem and the solutions for those.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=pl&cc=us&lang=pl&docname=bud09168&product=58748

Posted on May 10, 2010

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  • Master
  • 1,561 Answers

Hello,

from the yellow light that your printer is flashing, what does it signify on the printer or the printer manual?

You can check the printer manual to see what the yellow light signify.

From the noise you printer made, it is likely that their is low ink in the printer cartridge, or that the printer belt as cut.

At first, check what the yellow light signify and open the printer to see if there is still ink in the printer cartridge because it is possible that the ink might have finished.

You can also Power on the printer back and restart your system as well and try again, but makesure you have cancel all print in queue if there is any.

Try the above listed solution and see which one solve the problem.

Take care.

Posted on May 07, 2010

  • Sulaimon Jimoh Olayemi May 10, 2010

    Hello,

    I suggest you uninstall the printer driver from your system and reinstall back, but makesure you follow all the procedure while uninstalling, like restarting your system after uninstalling.

    Also, while installing, you also follow the procedure and restart your system when necessary to do that. this should atleast help solve the problem.

    Take care.


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