Question about Snom 320 IP Phone

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How to unlock phone

One of my users has a lock on the display and cannot use the keyboard.
How can I unlcok it

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Press and hold down the * button until lock is removed.

Posted on Mar 28, 2008

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Cannot dial out on an SNOM320 SIP Phone I have forwarded the ip address of the phone through the router as a DMZ. I can call out using the software on my computer without any issues but not using the phone. Here is the log file information: System Information: Phone Type: snom320-SIP MAC-Address: 0004132C7E7D IP-Address: 192.168.1.101 Firmware-Version: snom320-SIP 8.7.3.19 Firmware-URL: http://provisioning.snom.com:80/download/fw/snom320-8.7.3.19-SIP-f.bin Production Information: Mac:0004132C7E7D;Version:Standard;Hardware:snom320 (H: R2A);Date:25/06/08;Copyright(C) snom technology AG Uptime: 0 days, 0 hours, 1 minutes LCS: 0 days, 0 hours, 0 minutes (0) Memfree: 1580 K CPU: 0.03 0.01 0.00 1/10 10 Bootloader-Version: 1.1.3-u Expansion Module: (0) SIP Identity Status: Identity 1 Status: 12262898960@voip.freephoneline.ca: OK Identity 2 Status: Identity 3 Status: Identity 4 Status: Identity 5 Status: Identity 6 Status: Identity 7 Status: Identity 8 Status: Identity 9 Status: Identity 10 Status: Identity 11 Status: Identity 12 Status: Ethernet Status: Net Port: Connection Type: 100 Mbit Full Duplex Status: connected PC Port: Connection Type: Status: not connected Call being received by Snom320: 9/2/2013 11:28:08 [NOTICE] PHN: RTP: set_destination adr=208.85.216.38:11468 Call being placed by Snom320: 9/2/2013 11:28:08 [NOTICE] PHN: RTP: set_destination adr=208.85.216.38:11468 9/2/2013 11:28:36 [NOTICE] PHN: TPL: Socket 31 idle/connect timeout 9/2/2013 11:29:01 [NOTICE] PHN: SDP: Skipped Codec G723 is not supported for 20 ms packets 9/2/2013 11:29:02 [WARN ] PHN: SIP: process_registrar_packet: 401 needs 128 bit nonce 9/2/2013 11:29:02 [NOTICE] PHN: SIP: process auth:Match challenge for user=12262898960, realm=voip.freephoneline.ca 9/2/2013 11:29:22 [NOTICE] PHN: TPL: Socket 32 idle/connect timeout 9/2/2013 11:29:34 [ERROR ] PHN: SIP: transaction_timeout udp: 1000018 (32000) 9/2/2013 11:29:34 [ERROR ] PHN: SIP: transport error: 1000018 -> udp:208.65.240.170:5060 9/2/2013 11:29:34 [NOTICE] PHN: SIP: Add dirty host: udp:208.65.240.170:5060 (0 sec) 9/2/2013 11:29:34 [NOTICE] PHN: SIP: final transport error: 1000018 -> udp:208.65.240.170:5060 9/2/2013 11:29:35 [ERROR ] PHN: SIP: transport error 1000018: generating fake 599 9/2/2013 11:29:37 [NOTICE] PHN: Fetching URL: snom://mb_exit 9/2/2013 11:30:35 [NOTICE] LID: testNetworkPolicyIsSet This has been frustrating me for a long time and I would appreciate any suggestions. Thanks.

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