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I keep getting a red shield icon on my computer the last time i clicked onto in it gave me a virus how could i get rid of it

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  • nabalika1 May 11, 2010

    Find Your solution Direct from Microsoft Support website

    www.microsoft.com/support/?sr=showthr774

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  • Dennis Gutowski
    Dennis Gutowski May 11, 2010

    What did the red shield look like exactly and where was the red shield, is it in the bar at the bottom like this: If ti is that's windows security center. You also said you have a virus, how did you find out? did a program tell you? And, where you familiar with that program. There are a lot of fake anti virus's out there, they come from the net, and are virus's themselves.

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  • 52 Answers

Try running a virus scan (avg free) or run a system restore to when it was working last !!! this should do it

Posted on May 08, 2010

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Posted on Jan 02, 2017

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Hinhem


Please Restart your computer and get to 'safemode'.you can do this by pressing F8 before your window starts up then selecting safe mode from the options available.When u get into the safe mode,there will be a pop up menu asking u something,click 'no' button and then click 'restore my computer to a previous state'.you will be shown a calender,you should click the date before your friend gave you the virus,and then start the system restore.after sometime your computer will restart and everything will be all right.

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