Question about HTC Touch Pro Smartphone

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Can't get pass the align screen on my HTC touch pro

I reset the phone and once it booted up it took me to the align screen but still couldn't get pass.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Posted on Nov 05, 2009

kasap
  • 1 Answer

SOURCE: UNABLE TO BOOT htc touch pro

voldown, central key and reset botom at the same time, then text appear, choose number 1 for restore manufacturer default pressing volup or 2 for restore munufacturer default and format moviMand pressing voldown and wait a few seconds.

Posted on Nov 03, 2008

  • 1 Answer

SOURCE: ican not align screen my htc touch hd

I can not align screen my touch HD

Posted on Aug 24, 2009

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2 Answers

I have a HTC Touch Pro and my touch screen is not working properly. Any where i touch on the screen will always indicate it's pushing the bottom left of the screen. So when my phone is locked anywere i...


It sounds like you have a dust problem. I had the same problem with my Touch Pro (Sprint) too. I tried to re-calibrate the screen but had no luck doing it.

I took it in for service to Sprint and they said I needed a new phone.

I carry insurance on mine and qualified for a replacement phone. I got it two days later and sent my old one back in the envelope that was enclosed with my new phone.

Even if you don't have insurance on your account, contact Sprint and ask for their help in getting you a new phone. If you've been with them for a while you can use your 'upgrade' to get a new phone for a lot less. They'll work with you.

Jan 25, 2011 | HTC Touch Pro Smartphone

1 Answer

Im stuck at my align screen


Hello,
You should reset the phone .
To reset your mobile go, setting > factory setting>setting or download the manual from their website.
And also you will go there web site and download the driver for HTC
Please follow the link
http://driver-pro.com/related/english/hardware-drivers/?a=12226&hit=1

http://www.htc.com/www/supportdownloadlist.aspx?p_id=60&act=sd&cat=all

http://htcdriver.com/

good by

Jan 08, 2011 | HTC Touch Cellular Phone

3 Answers

My htc touch pro 2 smart phone screen is locked and seems to be frozen, I have reset and removed battery with no results how can I unlock this screen?


It might be a hardware problem, if you already tried the soft reset (removing the battery) then the next step is to hard rest. This will lose all your information and settings, the phone will be like the first day you took it home (and hopefully the screen will work)
First make sure the phone is off, then press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen.
Once the message appears release the buttons and press the volume up key for a hard reset.
Goodluck!

May 31, 2010 | HTC Touch Pro2 Smartphone

1 Answer

Cant get beyond the align screen on my HTC touch pro


ive had this problem,i just did a reset and it was sorted

Jan 24, 2010 | HTC Touch Pro Smartphone

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My touch screen froze, so I did a soft reset. This didn't work. So I did a hard reset. All seemed to be going to plan until the 'Align screen' appears. I align the screen as instructed but instead of going...


Whenever you do the alignment touch the spot on the screen with the stylus and hold the stylus on the mark until it moves to the next corner.... this may work

Nov 28, 2009 | HTC Touch HD Smartphone

2 Answers

Htc touch diamond non responsive align screen after hard reset


pda requests align of screen until you do it, if you cannot pass through aligning, you could have you digitizer broken, than you should put it to service

Jul 01, 2009 | HTC Touch Diamond Smartphone

1 Answer

HTC touch pro frequently requires reset


Reflash of OS WinMobile will probably help, you can find a lot about it on www.xda-developers.com in forum choose your HTC TP, there is friendly described how to flash it. Original or updated software to download you will find also on HTC webpag.

Peter

Jun 04, 2009 | HTC Touch Pro Smartphone

1 Answer

Htc touch p3450 is not responding to stylus taps or finger taps


you needto replace the ants which live behind the touch screen
get some fresh once from your garden (or park) if you don't have a garden

Open phone( oh not allowed or warrenty void)
WHAT warrenty?
anywat open phone and you will see a few dead ants behind the screen.

Replace ants with fresh live ones
Close phone (quickly or ants excape)

power on phone

Never do hard reset on phone
It will electrocute some ants


Jan 07, 2009 | HTC Touch P3450 Smartphone

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