Shredders
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Generic problem for all Shredders

Shredder won't shred any more.




By Home Office on Mar 27, 2008

" "
Shredded 5 or 6 credit cards, one at a time.  Will not shred anything now.  Can go in reverse, but not forward.  Unplugged it and looked underneath, can't get anything to move - not sure what to do now.

Looked for Infoguard website, found this site.  Any suggestions?  Can't find instruction book, was hoping to download from Infoguard website.

ID-Armor 5-sheet paper shredder- reverse runs, but "On" button for shred does not. Removed all paper, let it cool down. Any advice?
Comments:

Mar 30, 2008

- Thanks for trying, I suspected something of the sort and decided to replace it.

Same Problem

Mar 18, 2009

-   Shredder works only in reverse.-   Guest

Dec 16, 2008

-   shredder goes in reverse but does not shredd -   Guest

Dec 07, 2008

-   I shredded one of the junk mail 'credit cards' ... and the ht500x jammed. I put it into reverse ... and the bottom line -- the card mangled many of the plastic 'teeth'!!!

So, does it pay to fix or replace a new top??

-   msff

Oct 26, 2008

-   runs in reverse but not forward even though the forward button is on. it can't get out of reverse.-   slddawson1

Oct 22, 2008

-   It just won't shred anymore! Motor runs, and backward and forward signal comes on. It won't accept paper. -   Guest

Solution #1

posted on Mar 27, 2008
Somewhat Helpful)

Mike1901

Rank: Guru 
Rating: 86%, 62 votes
You might have broken the actual mechanism enabling it to move forward. To be honest, your easiest solution would be to buy another shredder rather than attempt repair if this is the case, they're so cheap now.
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Solution #2

posted on Mar 28, 2009
Very Helpful)

zee9

Rank: Apprentice 
Rating: 96%, 6 votes
I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

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Solution #3

posted on Sep 18, 2009
Not Rated)

TheManLives

Rank: Apprentice 
Rating: 0%, 0 votes
I have a Royal PX100MX shredder that only shred in reverse. I followed zee9's advice, opened it up and followed the cables from the reverse and forward switches to the motor. I reversed these cables and put it back together. Now it shreds forward as long as I hold the reverse button! No way to reverse shred, but it's still better than buying a new shredder...
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