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Our heater wont light

We've recently moved into a new house and the previous owners haven't left the instruction manual. we're not sure whether it's broken or we simply aren't doing it right. when we turn the ignition knob around and then press it down we hear the clicking sound that means it's trying to ignite the pilot light but it doesn't light it. we've tried everything we can think of but nothing works. the heater is a RINNAI but i'm not sure which model; it's built into our wall and on the top it says rinnai and underneath it it says 2001- i'm not sure whether that's the year it was made or something to do with the model but it looks fairly recent. please help- it's very cold without it.

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Your in the wrong section this is airconditions

Posted on Mar 27, 2008

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