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Simply accounting 2010 locks me out of an open company file. It appears to happen when I open timeslips or if I have been idle for over 20 minutes. It has been over 2 months talking with Sage tech support and NO solution. If you stop the connection service and end the mysql-nt process you can open the company file. It happens every day. Frustrated

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RFFFGGF

Posted on May 07, 2010

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Posted on Jan 02, 2017

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Hacking OST file


In that case, no hacking required - just open .ost file with TOOL and convert to a PST and open.ost open file tool ost open file tool


We know how to open ost file in Outlook 2007 without Exchange

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Cannot get into my program any more


Hey,

attempt to reinstall your programs and let us know how that goes.

Sep 15, 2008 | Timeslips 11 (TSW11RT) for PC

Tip

How To Diagnose Timeslips v9.0 and Higher


This feature is only available in Timeslips v9.0 (Service Release 11), v9.1, and higher. If you have a Service Release of Timeslips v9.0 lower than SR11, please download it from <a href="http://www.timeslips.com/Support/downloads"><b>http://www.timeslips.com/Support/downloads</b></a>. Be sure to install the update on each computer that has Timeslips installed.<br /> <p style="font-style: italic;"><br /><br /> <p style="font-style: italic;">If you have not already installed Station Administrator, install it from your Timeslips CD-ROM using the Custom installation option and selecting only Station Administrator. If you are using Timeslips v9.0, then you must reinstall SR11.<br /><br /><br /> <p>We recommend performing this procedure on every computer when you:<br /> <ul> <li>First install Timeslips</li> <li>Update Timeslips</li> <li>Update your computer's operating system</li> <li>Experience data corruption</li> <li>Experience errors starting Timeslips that tells you to use this feature</li></ul>Prior to performing the Diagnose This Computer procedure you must exit Timeslips as well as any other program which may access the Borland Database Engine (BDE). If you are unsure what programs may use BDE, close all other programs.<br /><a></a><b></b><br /><br /><a></a><b>Steps to perform the Diagnose This Computer procedure:</b><br /> <ol> <li>Close Timeslips and any other program that uses the Borland Database Engine (BDE).<br /><b>Note</b>: If you are unsure what programs may use BDE, close all other programs.</li> <li>Open Station Administrator on the computer you wish to diagnose.<br /><b>Note</b>: If you have not installed Station Administrator, install it from your Timeslips CD-ROM using the Custom installation option and selecting only Station Administrator.<br /><b>Note</b>: If Timeslips is operating in a network environment, and Station Administrator is not installed on the workstation, then use Windows Explorer to locate and run <b>Statadmn.exe</b> from the Timeslips installation folder on the server. [From the Windows Toolbar select <b>Start</b>; <b>Run</b>; <b>Browse</b> to locate and open <b>Statadmn.exe</b> from the Timeslips installation folder on the server.]</li> <li>In Station Administrator select <b>Options</b>; <b>Diagnose</b> <b>This</b> <b>Computer</b>. Click <b>OK</b> to confirm that all programs using Borland Database Engine are closed. Station Administrator will attempt to analyze your system.</li> <li>When <b>Analyze System</b> completes, the Diagnose This Computer dialog box will open and alert you to problems with your Timeslips database and operating system. Each of the four areas has an associated Fix button. If any Fix button is enabled, click it to either solve the problem or receive instructions for doing so. Click <b>Help</b> for further information.<br /><b>Note</b>: Even if no problems are reported, Station Administrator may make other necessary changes (<a href="http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/popup_adp.php?p_faqid=14967&p_created=1122586187&p_sid=TUvWvcnk&p_lva=15461&p_li=&p_redirect=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjE4LDIxOCZwX3Byb2RzPTUxMzQsNTE0MCZwX2NhdHM9JnBfcHY9Mi41MTQwJnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTE*#does">see above</a>). </li> <li>If you have experiencing data corruption errors click <b>Change Operating System Settings</b> to open the Windows 95 and 98 Settings dialog box and unmark <b>Enable file system caching</b>. Click <b>OK</b> to return to the Diagnose This Computer dialog box. </li> <li>Click <b>Done</b>. If prompted to do so, restart your computer.</li></ol>

on Feb 21, 2011 | Computers & Internet

2 Answers

I can't receive my mail.


Hello,

What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-0_0.png

If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
Under server settings, check Use cached exchange mode.

You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-2_0.png

Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-5_0.png

Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
Captain Ashish

Nov 06, 2015 | Microsoft Outlook 2010

1 Answer

Program stops working


Uninstall it and reinstall it!

Mar 04, 2014 | Sage Software Sage Timeslips 2011

1 Answer

I need to access exsiting data base on timeslips


Click on "File" "Open Database", then select the database that you want to open

Jun 08, 2009 | Timeslips 11 (TSW11RT) for PC

2 Answers

Error message


Hi beulah_jane,

What version of Simply Accounting are you using? 2007? 2008? 2009? Using Windows XP or Vista? Are the Simply files stored locally on the C drive or on a network? Can you open a sample company or are you getting the same error?

If you're trying to open the file using a shortcut to the data file itself, try using the Simply Accounting Program shortcut and then opening your file. If you're getting an encountered an error message, try searching through our knowledgebase.

In either case, I or another user can help you in our Simply Accounting Community at www.simplyaccounting.com/community

This includes a free Knowledgebase, Discussion Forum and blogs that you'll have access to. You may even find your answer already posted by another user in the forum. We have several knowledgeable users and our business partners going through the forum as well that can help you as well.

I hope this helps.

Andrew C
Simply Accounting by Sage
Online Customer Support Analyst

Mar 19, 2009 | ACCPAC Simply Accounting 2004 PRO...

1 Answer

How to instal Simply Accounting 2002 on OS Vista


Hi iberlinson,

Simply Accounting 2002 may not be fully compatible with Vista. The 2008 and 2009 programs are compatible with Vista. You may want to try installing outside of C:Program Files if possible and make sure you save your Simply Company files outside of this location.

If you have any further questions, feel free to visit the Simply Accounting Online Community at: www.simplyaccounting.com/community

I hope this helps!

Andrew C
Simply Accounting Support Analyst

Mar 14, 2009 | ACCPAC Simply Accounting 2004 PRO...

1 Answer

User name & password are incorect


I had the same problem but it was with Simply 2007 running on a Windows XP computer. One day it just said "username and password are incorrect" even though I had just used it the day before with the exact same username and password (I am the administrator). I Googled all kinds of solutions to try, and finally this one worked. I simply did a Windows "System Restore" to the previous day. Once I did that, Simply Accounting allowed me to log in again. Therefore it tells me that the problem is one of two things...either the Windows database engine...or with some sort of Windows Update or other program update that interfered with the login process. The likelyhood is that it's a Windows system file involved in the database engine that was corrupt.

If you don't have automatic System Restore setup on your Windows computer however, then you are out of luck. The only possible solution (I haven't tried it) is to copy all the Simply database files to another working computer that "hopefully" doesn't have the same corrupt system files, and try to install and run the program and database from that computer, it may work.

Good luck

Nov 10, 2008 | ACCPAC Simply Accounting 2004 PRO...

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