Question about Nokia 5310 Cellular Phone
It seems that the PIN code of your phone was entered incorrectly multiple times and now the phone is asking for the PUK code.
To get the PUK ( Personal Unblocking Key ) for your phone, you will have to contact your mobile phone service provider.
PUK code is related to the SIM card you are using and not the phone. So, kindly call the Customer support of your mobile service provider and they will provide you with the PUK code.
Also, entering a wrong PUK code ten times in a row disables the SIM card permanently. So, please be careful while entering the PUK code.
Hope this solves your problem. Thanks for using FixYa.
Posted on May 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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