Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 Inkjet Printer

I'm just getting the same blue screen that says: C2FF8575. With a white symbol for a clock/timer on top. I turned the machine off all night and plugged it back in as suggested by one of your Wiz guys. But, it's still coming up with strange message. Time? Time for what? A new printer?

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  • Suzcarr Mar 28, 2008

    IB
    Thanks. I tried that. Didn't work. I'll be taking it in for a service and see what the friendly unlocal tech has to say. I think it may be toast though.
    Thanks for your solution, I really appreciate the help!
    Yours
    Suz

  • Suzcarr Apr 02, 2008

    Thanks for all the comments. The printer was still under warranty and it is toast, officially. They are sending me out a new one. No idea what went wrong as I was dealing with a trainee.
    Suz

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Maybe..can you remove the software from the control panel(uninstall) ??

if so, do that, and then go here for fresh set of drivers.

re install

see how that goes.

Posted on Mar 27, 2008

  • Patrick Michaels
    Patrick Michaels Mar 28, 2008

    well..sounds like ye olde printer is not unofficially retired, eh?


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HP doesn't list that specific error code, however www. dumpanalysis.org had a crash dump analysis listing that or a similar code. That means your printer has an internal error state. Check with the HP articles for error codes. You should try shutting it off for two minutes then rebooting to see if you can get it back online. 0xC2FF, & 0x0000C2FF are UTF 16 & 32 bit Hex codes indicating a memory overflow error (from what I could judge). If you are fortunate it will not be a permenant condition from hardware failure, otherwise your printer may need servicing.

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Hp photosmart c5180 all in one


Find out how to print a test page, then print one and check for problems. With luck, printing the test page will fix the problem...

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