Question about HP DeskJet 5550 InkJet Printer

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Printer is indicating that there is a paper jam and there is not. Also, a clear thin strip is very loose behind the ink cartridges. Will not feed paper.

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I had a paper jam a few days ago. Turned printer off then cleared jam and when I turned it on again it still had the E3 error code indicating it is still jammed. There is no paper in it anywhere. I have...


Check the paper feed tray for bent papers. Also, try blowing over the sensors to clear any debris. Check for small pieces that may have been left behind. If all fails, unplug it from the outlet, then start it up. Good luck!

May 06, 2017 | Xerox WorkCentre XE90FX Laser Printer

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I have a Pixma IP1700. It will not print and does not feed paper and then rings up the message "remove paper jam push restsrt key. Nothing starts and no paper feeds. There is no papaer jam as no paper was...


Hi


Thanks for using FixYa. First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the cartridges and visually inspect). Turn printer off and unplug the printer from all cables (power, USB, etc). Try to hold it upside down and gently shake it so that if there is any paper inside it’s removed. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Apr 16, 2010 | Office Equipment & Supplies

1 Answer

My 7310 indicates a carriage jam. I've cleared all paper and verified no loose paper, dust etc is present and it still reads carriage jam. What should I do?


Inside your printer the ink cartridges ride in the carriage. If you look closely, there is a plastic strip just behind the carriage with closely spaced little lines on it. If the strip gets dirty with dust or ink, you may get that error. Gently clean the entire strip with a rag moistened with water. be sure the entire strip is clean. Move the carriage back and forth to get at all of it. Then see if that doesn't work.

Nov 27, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Paper jam..cartridge back and forth


hi
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck

Jan 24, 2009 | Office Equipment & Supplies

1 Answer

Clear paper jam message but no paper jam


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

Clean the paper feed roller on the printer.
1. Power down the printer and disconnect the power cord.
2. Remove all paper from the input tray.
3. Wipe the roller gently with a damp cloth.



Aug 13, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Carriage jam


plz resit the cartridge, if the problem persists than you have to send it for repair

Jul 24, 2008 | HP Photosmart 4180 All-in-One Printer

2 Answers

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move


Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Mar 17, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Ink cartridge carrier jam


Once it jams on the left turn off the machine. usually my lights are all red at that point, one is blinking the other two are solid red. open the cover. shine a flashlight in there, you will see a clear or light grey plastic ribbon that runs from the left to the right. it is the top most thing. Very carefully, clean it with a paper towel and a little water. or a kleenex. it should be almost clear.
after done, move the cartridge head to the right without turning on the printer. once again, clean the clear plastic ribbon where the cartridge head was located. finally turn on the printer, when it stops initializing, click the paper feed button, if you were successful, you won't see it jam into the left side.
if not, try repeating again. I think the optical head could also have some junk on it, and will deposit it back on the clear grey plastic strip.

the clear strip passes through the cartridge head. I'm told it is called an encoder strip and the optical head reads the strip to know it's position.

when that strip is dirty or covered with some ink spots, the print/cartridge head, can't read it and slams into the side the the printer.

this happened to my c80 at least 3 times now in seven years.

Feb 09, 2008 | Apple Epson Stylus C80 InkJet Printer

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