Question about HP Pavilion dv4000 Notebook

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I don't know the model of internal hard drive for my HP pavillion dv9420us. My system crashed and we have been unable to restore it after performing all HP suggested tests, etc.

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Take the computer to any local computer store.
They can remove the disk-drive, identify it, either as "IDE" or "Serial ATA", and sell you a replacement (which need not match the manufacturer or model or size of the original), and will connect it.

Then, you will need to reinstall Windows.

Posted on May 07, 2010

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Posted on Jan 02, 2017

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Hello,

You can try to boot from CD/DVD drive with XP cd to see if the install program can find the hard drive. Try to use default setting in the BIOS.

Sounds to me like your hard drive crashed. I had one that did this and same thing. You can either replace the hard drive, use an external hard drive/flash drive (load the os and download laptop drivers) or use a cd based OS like Knoppix.

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perform hard drive self test:
Hard Drive Self Test:
1. If the notebook computer is running solely on battery power, plug the AC adapter into the notebook.
2. Shut down the computer if it is running.
3. Press the power button to turn on the computer.
4. Press f10 when the HP/Compaq logo displays.
5. After the BIOS Setup Utility displays, use the Right Arrow key to select the Diagnostics menu.
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7. Press enter to display a list of HDD/Self-Test options.
8. Select Notebook Hard Drive and then press f10 to display an Estimated test time .
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If test pass then perform below steps:
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Follow the steps provided in the below url:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00815926

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Yes, the recovery partition is 100% true, and I've actually used it to repair a lot of systems, simply because it saves you time, stress and energy.
It is always on a smaller partition on your hard disk, and it is also hidden, so you wont see it.
To use the recovery partiton, you have first of all take note that you must backup ALL your documents first, because the use of the recovery partition will Actually format your harddrives and restore your system back to the factory settings, i.e the way you bought it.
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