Question about Canon PIXMA iX4000 InkJet Photo Printer

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Service error 6502 I can't get past print head alignment in set up wizard

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Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error mesaages like 6502 or other types of error meaasge to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.

When error is indicated, turn power switch off so green light is extinguished.

First hold down resume button and then hold down power button so both are held down at same time

When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.

Then press resume button four times, power button should be releasedbefore doing this.

Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.

Incidentally, you may find that if the chips had previously been disabled,the low ink warnings are showing againand they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be usefull if you need some warranty work done on you printer after the chips had been disabled. Canon does warn that disabling the chips may result in the printer's warranty being voided

Posted on May 07, 2010

  • Orvieto7 Mar 22, 2011

    I tried this at least 10 times, but orange light is flashing and the printer will not work. Canon PG-5BK/CL-8 cartridge. Error mesaages 6502. I'm dead in the water. Never happened before. Have a stock of cartridges that I can't use.

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Error 6502 came up on my viewing box and I cant get it to clear. I dont know what caused it exactly. I had a paper jam and I pulled the paper out of the rollers to clear it now I have error 6502 and I dont...


Pls do the following :-

Error code 6502 The Error code 6502 can occur in the printer as a result of ink tubes caught under housing and jammed the print head against the right hand side of the printer. The printer is unable to do anything now and it will give an alarm light only. To fix this issue, you need to unplug the printer and then plug it back. You need to press and hold the power button of the printer and click the Stop button twice. You can then release the Power button and press Stop button for four times. The issue will be fixed and you can start your print jobs.

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Jul 28, 2011 | Canon MX700 Office All-In-One InkJet...

Tip

Diagnose Canon Pixma Light Blinking Errors


ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Office Equipment & Supplies

2 Answers

I kept getting service error 5200 when I tried printing something. How do I fix this problem?


Hi there

Service error code 5200 is the print head error. Rub the print head into a plain paper with rubbing alcohol until ink flows and then after that remove all the USB cable connection and power cord and plug it again. Then run the print head cleaning maintenance like print nozzle or print alignment.

It should be fine right now. Please let me know if you need more help

Mar 07, 2011 | Canon PIXMA MP240 All-In-One InkJet...

2 Answers

Changed ink cartridge and now have error 6502 - have no clue what that means, but it won't print - yellow and green light alternate flashing


Error Code 6502 appears generally after changing a cartridge.

Solution:
  1. Unplug the printer.
  2. Remove the faulty Cartridge
  3. Plug in the printer and press and hold power button
  4. Keep it held down. Press Resume twice, and this should reset the fault.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 12, 2011 | Canon PIXMA iP3500 Printer

1 Answer

Canon ip 4500 error code 6502


Hi,it needs new print head. The print head is not functioning right. I have the same problem, the funny thing is, a new printer cheaper than the print head and a set of ink cartridges .

Hope it helps..

Nov 06, 2010 | Canon Pixma iP4500 InkJet Printer

3 Answers

Canon IP4500 service error code 6502


canon pixma 4500 service error 6502

Jul 15, 2008 | Office Equipment & Supplies

1 Answer

Canon mp830 error 6502


Try cleaning the print heads with the Canon software.

Jul 07, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon ip3500


I have Printer Canon Pixma IP3500 has been error 6502.
What is solution? Please help me.

Jun 09, 2008 | Canon I990 InkJet Photo Printer

1 Answer

Canon service 6000


Well... here it is :

The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
bullet.gif Two flashes: Printer is out of paper /Paper does not feed
Reload paper to the sheet feeder or cassette and press the RESUME button.
bullet.gif Three flashes: Paper jam/Paper output tray is closed
If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
bullet.gif Six flashes: Inner cover error
To print on paper:
Close the inner cover. Then press the RESUME button to start printing.
Do not move or close the inner cover during printing. It may damage the printer.
bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
This function only works with models that support CD-R printing.
bullet.gif Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
Important
Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
bullet.gif Ten Flashes: Cannot print on both sides of the page
The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
Possible causes are as follows:
bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
bullet_s.gif Ink has run out or ink tanks are not installed correctly.
See Ensure that the ink tank is installed properly.
bullet_s.gif Ink level is low.
bullet_s.gif Print Head nozzles are clogged.
Press the RESUME button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.

Apr 21, 2008 | Canon PIXMA iP1600 Printer

1 Answer

Canon iP 3300 printer service error 6502


CANON PIXMA IX IP 4000 - error 5100 and error 6502

While testing the printer the cover must be closed!
So if you have a CISS in your printer you have to close the cover after replacinq cartridge because after that
replacinq the printer is testinq the cartridges also with the blinkinq LEDS which are installed on the ink's!
There is a light LED sensor under the cover which detects the blinking.
So if you have destroyed the LED on chips or if you covered them with glue OR if you will leave the cover opened
and press cover-open detection button with a pen (then the day ambient light will come inside to cover)
you will get an error 6502 or error 5100. I think that the same error will come with all printers which use
CLI8 CLI-8 cartridges.
Remebre that the blinking led have to be clean and blink after installing new cartidge.

Other reason is that you mixed the chips ang give i.e. chip from yellow to blue and blue to i.e.red. and black to yello etc etc. (YOU MIXED THEM :) )
I hope it will help

Nov 24, 2007 | OEM Systems PIXMA iP3300 Photo Printer

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