Question about Hotpoint Aquarius WF000 Front Load Washer

3 Answers

I cannot open the door on my Hotpoint washing machine, model WF-440, a front loader.

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  • marianne_nea May 07, 2010

    There was unused soap powder in the tray, would that have caused a problem? I have run the machine several times to remove the soapsuds and it has run full cycle but I still cannot open the door. The machine was working fine until we moved house on 19 April. Did the move upset the machine?

  • marianne_nea May 08, 2010

    The machine runs through the cycle OK and I wait for 2 mins before opening the door, but no luck. Pressing on the door to release it does not work either. I have noticed that although the door lock should light up for a short while before starting the wash, this does not in fact happen. Is that helpful?

  • marianne_nea May 09, 2010

    I have found other people on the net that have had this problem and I have already tried the simple solution you mentioned. Your advice seems sound, and I have booked an expert to come along on Monday. Many thanks.

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  • 10,515 Answers

Hi,

Sometimes pushing firmly on the door where the handle or latch is helps to release a jammed lock.Try this a few times and attempt to open the door.Be careful not to exert to much pressure when trying to open the door as you may do more damage. If the door still will not open it may be necessary to break the lock off.This is a tricky operation and removing the machine lid.BEFORE ATTEMPTING THIS YOU MUST REMOVE THE APPLIANCE PLUG COMPLETELY FROM THE WALL SOCKET and wear protective glove and sleeve as it involves grabbing lock from inside the machine and physically bending it back and forth to remove or release the door.The lock obviously needs replacing and should now be able to be removed fully with the door open. Unscrew and make a note of the wiring (usually a small plug) or 3-4 separate wires.Once removed you also need to check the latch which is the piece on the door that would normally fit into the door lock when it is in situe.This should have resistance when moved backwards.(Spring loaded). If there is no resistance the handle (often plastic) is probably damaged and needs to be replaced along with the interlock device.The handle often comes in a small kit comprising of the handle itself,a tensioner spring and a small rolled steel locating bar.Fitting these new components should sort out your problem.Please note that the door handle kit can be tricky to fit and therefor you need to be EXTREMELY vigilant when removing the old one.Make note of every small detail and exact orientation of all parts.Sometimes the glass from the door has to be removed to fit the door handle kit so be very careful when removing glass and again note the position of the glass on the rim that holds it.Check the rim for damage also and replace if necessary.Rims are bought separately and come as inner and outer rims.Remember be careful to note the exact way you remove the door handle parts.Simple enough to do if you take heed of these warnings.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 08, 2010

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Hello my name is Heath it will be my pleasure to assist you. There are many reasons why this happens but the most likely cause is the filer is plugged and not allowing all the water to drain. Open up the filter door and slowly unscrew the filter. Be prepared for the water left in the machine you will need some towels or clothes to soak up the water. Clean the filter and put it back on then put the machine on spin and let it finish then try to open the door.

Posted on May 07, 2010

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  • Master
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Hi

First you have to remove the top cover, and release the door catch from inside the washer.Fr this you will need a screwdriver .You will need to replace the door catch and spring, and possibly the door lock, as it may break when you force the door open.
However check the bellow link and go through the article given in it,you will have a vivid idea to the resolutions of a locked washing machine door....

http://www.washerhelp.co.uk/diy-repair-help_2.html

Let us know if you have something more to know,else accept the suggestion.
Thanks for contacting fixya.com

Posted on May 07, 2010

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Posted on Jan 02, 2017

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