Question about Quinny BUZZ 3 Jogger

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I have got an icandy push chair from john lewis, a year ago and, when i got down a cirbe it will collaps. i was just wondering how much it will be to repair? and where abouts your company is ? write back as soon as possible many thanks georgia. it has not got the model of the pram on here but it is a icandy push chair.

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Posted on Jan 02, 2017

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SOURCE: How do i arrange a service for a quinny buzz

You can contact Dorel and they will give you the contact details of their service centre. It is at the moment £50 to have your buggy serviced, and I believe that includes the return delivery costs. Of course any extra parts that are needed may be extra.

Posted on Jan 30, 2010

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How to assemble john lewis square cot


My product arrived without an instruction manual, so how can I get a copy?

From the John Lewis website - http://www.johnlewis.com/

"Some products have an instruction manual in a downloadable PDF format on the product page. Please check if this is available first, but if it's not, then call or email us and we'll be happy to help."

LINK to request pdf:
http://www.johnlewis.com/customer-services

LINK to "cots" page:
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http://www.johnlewis.com/baby-child/sleeping/cotbeds/c80000610

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Left handside off Apple 2 pear when you push the handle pushes down and feels very insecure! Right hand side feels secure. Has something broken in left stem?


Hi Euan

We would advise you to contact your iCandy retailer or contact iCandy customer care for the country you're in for them to be able to provide assistance.

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Where can i buy cot bed screws. 6mm x 6.5 for a sandringham cot from john lewis. 4 dowels are missing also. thank you


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My john lewis mini helicopter auto stability control not flying


I had a similar problem with mine, check if the central shaft on which the blades turn hasn't become lose and is no longer engaging the gears on the underside of the helicopter.

If the whole shaft can move up and down then this probably means it has come loose, you can solve this by squeezing the lower set of blades towards the bottom gear with your fingers. You should feel the bottom blades move slightly down, if you push them too far they will stick against the main body so you might need to pull them up slightly.

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Alternatively, call your local John lewis branch and they will be more than happy to contact their suppliers for you.

I called mothercare, and they were not too helpful - the fobbed me off and said call halfords or John Lewis.

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Quinny buzz


Ours did exactly the same thing - collapsed with our son in it. This happened several times and we were constantly having to pull the chassis up on one side until it clicked again. Emailed Quinny - no response. Took it back to John Lewis and they sent it away and gave us a loan chassis. Quinny couldn't fix it so sent a shabby second hand replacement (outrageous!). We and John Lewis went mad and they finally supplied a new chassis. good luck!

Apr 03, 2008 | Quinny Buzz Jogger

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