Question about Dell 5110cn Laser Printer

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Our Dell 5110cn stopped working and the 'diagnostic' said to replace the transfer roller. I had purchased a Dell Imaging Drum and replaced that. I believe it has a transfer roller as part of the Imaging Drum-they look the same. I followed the directions but the printer is still saying 'Transfer roller'. I have tried restarting it but it is still inoperable. Help!

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Dell sells the drum & transfer roller a kit, but there are 2 different parts to it, the drum & the transfer roller & they do not look the same. Replacing the drum does NOT replace the transfer roller. We've had a 5110cn for 4 years, I've replace both of these parts & the fuser unit several times.

Posted on May 22, 2010

  • jdoty22 Apr 08, 2011

    I have replaced the drum and transfer roller, but still have the same error. How can I get the printer to reset?? Thanks!

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Posted on Jan 02, 2017

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