Question about HP 1040 Plain Paper Inkjet Fax

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When faxing the receiving end is all black

On faxes I send end up being all black on the receiving end. How do I fix this problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 208 Answers

SOURCE: Recipient receives a black page

What happens when you make a copy on your machine?

Posted on Dec 11, 2007

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POCBM
  • 121 Answers

SOURCE: HP LaserJet M1522nf MFP No Fax detected

The book says
No fax detected
The product answered the incoming call but
did not detect that a fax machine was calling.
This could be really tricky. The missed faxes could be just random wrong number or recorded sales calls that are dialing you machine.
If you are sure they are fax machines calling then we get into phone line issues and that sort of thing. If you get static or noise on the line it can affect your machines ability to hear the other machine. I saw somewhere tha replceing the cord form the wall to the fax helped some people with a similar problem.
You can always try turning the machine off and unplugging it for awhile this is a common suggetion from HP for almost any product with a problem.
Hope this helps

Posted on Mar 15, 2009

Healeyman
  • 1198 Answers

SOURCE: My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Posted on Apr 27, 2009

  • 52 Answers

SOURCE: When I send out a fax using a Brother Intellifax

this is a very common problem. You have to clean the scanner lamp glass. There must be some dust or correction fluid if you have ever used which has stuck on the glass of the scanner lamp which prevents the light from falling onto the originals. Lift the control panel, you will find the scanner lamp where theoriginals are normally fed, clean with a soft cloth and alcohol.

Posted on Jun 04, 2009

  • 66 Answers

SOURCE: My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Posted on Jul 14, 2009

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I have a Brother Fax 2850. When I send a fax the receiver has advised me that there is a vertical black line approx 2'' thick which blocks out some wording. How do I fix this?? Many Thanks Heather


Something is jammed in or covering the optics.
Check the area where the original document is placed for faxing.
Open this area and clean any liquid paper, sticky tape or staples covering the optics.
Test by making a copy. When the black line on a copy goes away the unit is fixed.
If the receiver is still getting this black line then it is probably their machine and not yours.
Send a fax to this number. 1300 368 999 It will send you back a copy of what it receives.

Nov 17, 2009 | Computers & Internet

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Can receive a fax but when sending a fax it sends a black sheet


YOUR SCANNER LED LAMP IS DEFECTIVE. IF ITS NOT UNDER WARRANTY YOU SHOULD JUST PURCHASE ANOTHER FAX

Aug 04, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

When sending a fax on our Brother Fax-4100 the person on receiving end of the fax says it comes across totally black What is the problem??


If you make a copie. on your fax.

That is the same quality that you are sending over the phone line.

If the copie is total black

lift the document feeder see if there is anything on your optical glass.

But my experience tells me that the lamp has gone out also know en as the scanner asm.

let us know what hapens

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

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FAX received full of black stripes


If you are using upper tray to send the fax than kindly open the fax gently and clean the lens with some cotton and spirit and than try to send the fax you will get the best result. to open the fax unit gently refer the user manual or this open by lifting it up side and you can see the lens inside it so clean the same ok.

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