Printer icon on bottom says printer is ready to print, can print a test page, ink cartridges are in correctly and full but documents still fail to print. Scan and copy modes work ok.Have gone through all the cleaning cartridges etc. Hp toolkit does not help and can not get acess to online help.
Any more ideas?
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Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test. Good Luck!!!!
Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
On your computer, go to Start
Go to Programs.
Go to Lexmark 1300 Series
Select Lexmark Solution Center / All-In-One Center.
From the Maintenance tab, select Clean to fix horizontal streaks.
Your printer will then print a page forcing ink through to clean the print
After printing the test page, try to print a document again to
verify that the problem is fixed.
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
Alignment of ink cartridges is very essential for the for the printer to print
so first of all be sure that you are using geniun ink cartridges
now lets try a reset on your printer
press the # and 3 button on your printer together and then unplug the power cord from your printer and keep pressing the buttons
now wait for 5 sec
and while pressing # and 3 replug the power cord
wait for the printer to initialize and see if it prints alignment page
if no page is printed then click on the start button of the computer and then go to printers and faxes and then right ckick on the icon of your printer and click on printing preferences now go to the features tab and click on the button that says align print cartridges
wait for the alignment page to print and now try and see if it prints fine
Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.
This very simple solution works on my Business Inkjet 1100. 1) Turn the printer off, then back on, to clear the error. 2) Set your computer's clock back to a date prior to the cartridge expiry date. 3) Print something, (any documents will do). 4) Set your computer's clock forward to the correct date and the printer should still print, and ignore the expired cartridges. My
1100 re-checks the cartridges and dates occasionally, but not frequently (it has
been about two months between checks) so you might need to repeat this
process every two months or so until you have used up your expired
This solution is much easier than dismantling the printer and changing/removing wires!
You might want to start by doing some general print quality troubleshooting, including printing a test page. The test page should give you an indication if you have issues with print cartridges. Also, some printers may not print at all if even one of their cartridges is empty:
The other thing that occurred to me is that your document feeder could be pulling in more than one sheet of paper at a time, this means it would output blank sheets as well. Here's a web page that describes the problem and what to do about it:
exchanged the black cartridge (57): the printer told me there was a problem with it, that I should remove it and re-insert it. I did, the ink button still blicks. After several efforts the printer started to work again, printed one document and then told me there was a problem with the colour cartridge. I removed it, re-inserted it several times. Finally a test page was printed - everything was okay.
Then the printer refused to print anything - the yellow LED lamp blicks continuously. Have turned the printer on and off, have also shut down the computer and re-started.
The only thing that will work now is the black cartridge, if I remove the colour one.