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Satellite Pro "Locks up"

Computer: I have a Toshiba Satellite Pro A120, Model no. PSACIE-04R00VEN. I'm running Windows XP Professional, Version 2002 servic pack2.

Problem: Occaisionally the whole computer "locks up" - the screen freezes and all input items (mouse, keyboard etc) fail to work. All I can do is hold the power key down to shut it down and then reboot.
The problem may happen upto 3 times in a day, but then does not repeat itself for 1,2,3 weeks. Very random.
The only thing that I have noticed, is that it seems to happen when I have 3-4 web browsing windows open, although I'm not sure if this has any significance.

Any Ideas?

Regards
Andy Hirst

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  • 349 Answers

The first step would be to obtain a memory checking program to check the ram,
windows can help with that free,as i think it may be your problem.

http://oca.microsoft.com/en/windiag.asp

good luck
terry

Posted on Mar 27, 2008

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