Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer
After trying all the above, making sure that as much of the water has been removed as possible, you can always use the manual door release. This is located behind the soap powder tray.
Push to open as you would normally when adding more soap powder, pull the tray out as far as you can.
Press down on the yellow portion in the tray and this should enable you to then pull the soap tray completely out.
Once out you should see what looks like a small grey plastic circle with a rectangular hole (ideal for a screwdriver) turn this and your door should open.
Posted on Jun 22, 2008
You cld try 3 things:
1 Find the button on your panel which has the 'key' symbol, press and hold this down till the lock light goes off.
2 Hold down 'options' & 'select' buttons together till the light goes off.
3 Press 'end of cycle' button for 3 seconds, lock should come off.
Pl post back results. Rate if helped.
Posted on Apr 01, 2008
WARNING: Do not take the lid off and reach inside the washing machine to try and release the door if the washing machine is still plugged in as you will be electrocuted!!!
There are many reasons why the door may be jammed shut -
Posted on Mar 27, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: WF100 door wont open
The interlock has jammed, first try gently pushing the door frame on the latch side of the door and then hit the outer door frame with your fist, not too hard but a reasonable bang this may release the door, if this works spray a lubricant into the latch hole in the panel, open and close the door a few times before reusing, if this fails then you have to force the door open, the best way is to remove the lid and manouver the door lock from the inside, either the lock or the latck will eventually break, this is unavoidable, then replace the interlock and any other broken part.
Posted on Nov 17, 2007
I have solved this problem now. I removed the top of the washing machine and opened the catch with a screwdriver to release the door. The plastic handle on the door has snapped so have ordered a new one on line for £5 plus p+p. Should be able to fit it myself. Hotpoint wanted £100 - £160 to come out and fix it. Beware!!
Posted on Aug 25, 2009
I just had the same problem and came here looking for a solution...I went back one last time and tried to unplug. That didn't work. Then I put it on drain/spin and after a minute interrupted by hitting the pause/cancel button - and it released! I am so happy!
Posted on Sep 21, 2009
Unplug machine, take lid off and locate the door lock. You will have to use a small screwdriver or something to release the lock. Then replace your door handle.
Posted on Jan 28, 2010
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