Question about Brother IntelliFAX 3800 Plain Paper Laser Fax

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RECEIVING FAX FROM COMPUTER

When people fax in from a computer our fax will not receive and vice a versa when we fax to a computer it does not go through

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

leroyal
  • 2120 Answers

SOURCE: fax will not send

Does the receiving or sending party have a DSL phone line?

Posted on Sep 01, 2008

  • 5 Answers

SOURCE: fax machine not receiving

David Powell Loves Katie Stone!

Posted on Oct 08, 2008

Toptech
  • 13 Answers

SOURCE: can't receive faxes but can send them okay

The easiest thing to check is the recieve mode setting. most of the time when this happens the machine is set on manual recieve. Set it to automatic recieve and you should be fine.

Posted on Oct 29, 2008

  • 10 Answers

SOURCE: Trouble faxing and receiving fax from "Brother 575".

Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

Posted on Jan 25, 2009

leroyal
  • 2120 Answers

SOURCE: Need to reprint previous fax.

you can't. check the journal for the last receive transaction fax number. send a request for re-transmit.

Posted on Mar 12, 2009

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It can work. If it is dial up service you can not send or receive a fax while online and vice versa. If it is DSL you may need a DSL filter either from you internet provider or a store like Walmart, Best Buy, or any store with computer accessories. You can check with your internet service provider to see which kind of service if you aren't sure and if you need a DSL filter for your fax.

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If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...

Phone line to splitter -splitter to Fax mech(Line Jack)...

Problem Receiving--
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
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UNALBE TO RECEIVE FAXES


Problem Receiving--

Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....

If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...

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My hp 3055 has not been receiving any faxes


The only thing that I can think of for you to do is to completly delete it from your computer & then re-download it. Only do this if you get no other resolution. Or you can call 1-800-474-7739 for hp technical support. I just did & they were a great help to me!

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