Question about HP Photosmart 3210 Printer

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Scanner Does Work

After software install; receive "No Scan Options" error msg. What should I do to correct this error?

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  • 731 Answers

Hi,

Kindly check the below links with respect to your operating system to fix the problem

Windows XP

Windows Vista

Windows 7

Mac OS X




Regards,
Riztech

Posted on May 09, 2010

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Posted on Jan 02, 2017

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1 Answer

Scanner error 2


Hi,

You can't just hit the SCAN button on the scanner. It won'd work.

Go in the control panel and click on Scanners & Cameras and you should see the HP icon there. Click it and scan from that menu. The scanner should work if you installed the software correctly.

Here is the correct link for your unit with all the GOOD software if all else fails
Download the drivers for your printer and install. ( Uninstall the previous software from Control panel Add/Remove Programs )

Download Drivers

Regards,
Sean

Jun 08, 2013 | HP LaserJet 3055 All-In-One Printer

2 Answers

My scanner did work at one time but all of a sudden I am getting this msg No Scanner Options refer to device documentation! I dont have my documentation!


User guide is here:

http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSeriesId=441142&targetPage=http%3A%2F%2Fbizsupport1.austin.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Fc00461378%2Fc00461378.pdf

Although I did not see anything in there about that specific error in there.

I do know of a scanner utility that can diagnose and fix more scanner issues on HP all-in-one products. Worth giving it a try.

http://h10025.www1.hp.com/ewfrf/wc/genericSoftware DownloadIndex?softwareitem=oj-45265-1&cc=us&lc=en&dlc=en&dlc=en&lang=en

Instructions for use:

Scroll down the webpage and in option 3 we have the 'Download Only' button. Click on "Download only" button in that page. When prompted, click Save and save it to the desktop of the computer.
Download and install the HP Scan Diagnostic Utility to the desktop and double click it.
After downloading the file, we need to run the file " Scan Diagnostic Utility_ver_1.5" to install the utlity.
After few seconds, below screen will be displayed along with HP Scan Diagnostic Utility will appear on the desktop.
Double click on "HP Scan Diagnostic Utility" icon and select the printer.
After running the utility, we need to select the All-in-one from drop down list, then we need to select "Diagnose" option.
After running the utility, we need to select the All-in-one (if multiple Printers are installed, we need to select appropriate one) and we need to select "Diagnose" option.

If an error condition is identified with any of these components, a Red 'X' displays next to the item. If there are any Red X marks, click on Fix button.
If there is no error condition, a 'Green' check mark displays next to the item. The utility is equipped with a FIX button to correct the error conditions. If there are any Red X marks, click on Fix button.
Then you will receive dialog box with green and red checkmarks. If there are any RED X marks , we can select "FIX" option. And all red checkmarks should change to green checkmarks.

Apr 04, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hello I have a hp printer and I am trying to scan a document to my pc.but i get this error msg 'scanning error'try scanning from pc or check documentation.


You must also install the scanner driver too, and also the scanner management software, if installed properly one can scan fro paint, Word, Publisher and the like, as well as the software that comes with the scanner. There are also other scanner programs on the net, Vuescan, doesn't even need a driver to work, there is scantopdf, and quite a number of others. So go to the HP website and download the scanning software and the scan manager and install them, then you will be able to use the scanner as it was intended.

Jul 12, 2010 | Office Equipment & Supplies

1 Answer

HP scanjet 3970will not operated with vista o/s,


Decided I would be spending more time and effort than this scanner was worth. I went and purchased an Epsom. My plan is to rid my house of everything HP. They are not the company they were for so many years, must be the cost accountants are running the show.

Oct 31, 2009 | HP ScanJet 3970 Flatbed Scanner

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Hp officejet 5610 Wont scan . Print. Copy


your printer is dead and is uneconomical to repair. sorry

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No Scan options


launch hp director to configure scanner profile

Nov 28, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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No scan options msg when I try to scan


I need to find the scanning software for hp 7310. It use to work, I had to reload everything and now I cannot get it to work

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The scanner output problem


replace scanner ccd or replace scanner cable

Mar 17, 2008 | HP ScanJet 2400 Flatbed Scanner

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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