Question about HP Officejet 4355 All-In-One InkJet Printer

4 Answers

HP Officejet 4355 All in One Cartridge Error

"Cartridge Error"! appears, followed by "Refer to Device Documentation to Troubleshoot". We have checked ink levels, tried a different cartridge, but nothing seems to work. We have also tried deleting and re-installing the printer. Can you help?

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  • Anonymous Jul 02, 2008

    cartridge error refer to device document

  • rameshmcp Jul 03, 2008

    same problem

  • prie_pspl Jan 18, 2009

    same problem ... anyone can help ? ....tq

  • SoloMbaire Feb 10, 2009

    i try new cartridges and get the same erro Cartridge erro: refer to documentation

  • Syed Ahtasham ul haq
    Syed Ahtasham ul haq Jul 28, 2012

    Run the Clean Print Cartridge utility Make sure that there is plain white paper in the input tray. On the product control panel, press Setup . Press the left arrow ( ) or the right arrow ( ) to select Tools , and then press OK . Press the left arrow ( ) or the right arrow ( ) to select Clean Print Cartridge , and then press OK . The product prints a test page. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, proceed to the next step. (it helps me, now working fine) Page link:http://h10025.www1.hp.com/ewfrf/wc/docum...

  • Syed Ahtasham ul haq
    Syed Ahtasham ul haq Jul 28, 2012

    Run the Clean Print Cartridge utility Make sure that there is plain white paper in the input tray. On the product control panel, press Setup . Press the left arrow ( ) or the right arrow ( ) to select Tools , and then press OK . Press the left arrow ( ) or the right arrow ( ) to select Clean Print Cartridge , and then press OK . The product prints a test page. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, proceed to the next step. (it helps me, now working fine) Page link:http://h10025.www1.hp.com/ewfrf/wc/docum...

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Your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
HP Officejet 4355 All in One Cartridge Error - a281fee.jpg

Posted on Mar 29, 2008

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Never buy a HP printer in life

Posted on Jun 25, 2010

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"Cartridge Error"! appears, followed by "Refer to Device Documentation to Troubleshoot". We have checked ink levels, tried a different cartridge, but nothing seems to work. We have also tried deleting and re-installing the printer and also tried cleaned using student eraser? Can anyone help me on this???

Posted on Sep 15, 2008

Cartridge number of 4355 printer

Posted on Jul 19, 2008

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Posted on Jan 02, 2017

  • 313 Answers

SOURCE: HP OFFICEJET 4355 ,cartridge error

you have to use genuine cartridges

Posted on Mar 23, 2010

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1 Answer

How to Reset canon mx512 ink cartridge


To reset the Canon 240/241 cartridge low ink level monitoring in order to clear the ink level alarm condition and resume print operations, I suggest you first attempt the basic/universal ink level reset procedures before attempting any of the more advanced procedures provided on the Inkjet411 site*


A. Standard Ink Level Reset Procedure (printers without LCD display):
[ Refer to the 1st support video: http://inkjet411.com/?page_id=62 ]
1) At computer screen message, select 'Stop'/'Reset', 'OK', or 'Resume'.
....or....
2) Select 'Stop'/'Reset', 'OK' or the 'Resume' button (triangle-circle icon) on your printer for 5-8 seconds:
- Printing may continue under the 'ink out' condition.

B. Standard Ink Level Reset Procedure (printers with LCD display):
[ Refer to the 2nd support video: http://inkjet411.com/?page_id=62 ]
1) Install cartridge and start print job.
2) After first message appears, click 'OK' to continue. Printer should start printing.
3) If second message appears and printer's LCD screen displays error code "E", then DO NOT click 'CANCEL PRINTING'.
4) Press and hold down 'Stop'/'Reset' button (triangle-circle icon) on your printer for 5-8 seconds. Printer should start printing.

If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. E13 or V162 for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.

*If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533

NOTE: There are additional 'reset' procedures provided on Inkjet411 (see SUPPORT DOCUMENTATION - CANON RESET METHODS pdf document): http://inkjet411.com/?page_id=62

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced Canon printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Sep 02, 2013 | Canon PIXMA Office Equipment & Supplies

2 Answers

I got 3 months ago message on hp officejet j4580 display: Print cartridge problem: [Tri-Colour]. Refer to device documentation to troubleshoot. Today while printing a document, i noticed printing with...


You must be using HP60.
Have you refill your cartridge at all?

If you did, gentely wipe out the cartridge circuit part with Q-tip (with bit of alcohol).
And wipe out the circuit part in the printer where cartridge goes in as well.

And try back.
Sometimes by having some dust or bit of ink make cartridge unreadable.


If you used brand new, do same thing to cartridge circuit part.
Otherwise, there got to be some circuit shot happen in printer.

For your reference, HP4580 is pretty new model and has not cause major problem.
Good practical and durability is good.

If you would like to save money, try refill kit by "ROADINK".

Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.


Apr 19, 2011 | Office Equipment & Supplies

1 Answer

Cartridge error refer to device documentation to


Hi

you need to replace your cartridges


If i had help you pls vote me

Nov 04, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

My printer Model no. 4355 officejet gives an error name Cartridge Error refer to device documentation to troublrshoot. Plz tell me what can i do?


Cartridge error means the total failure of a print cartridge. Purchase a new one and replace, it will start working.

Oct 08, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

''Cartridge Error''! appears, followed by ''Refer to Device Documentation to Troubleshoot''. We have checked ink levels, tried a different cartridge, but nothing seems to work. We have also tried deleting...


Hi,
please perform these methods,
1. Check whether the installed cartridge is cmpactible to your printer model.
2. If the cartridge is a refilled one, then replace it with a new one.
3. Try connecting the cartridge to any other supported printer and test. If prints well without any problem, then the problem may be with your printer and not with the cartridge.
4. Clean the dot like contact terminals present in the printer and try again.

If still your problem not solved, then you have to make a service call to HP.
All the best
I hope this helps in solving your problem.

Mar 05, 2010 | HP Officejet 4355 All-In-One InkJet...

3 Answers

J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.


hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx

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