Question about Maytag MAH6700AWW Neptune Front-Load Washer

3 Answers

Does not drain

My frontloading Maytag Neptune washer does not drain. I washed a big rug in it today and the backing came off and some of it evidently clogged up the washer. (I hope to fix this myself if possible without my husband finding out!!)
Now there is water in the washer that does not drain. I ran the machine empty a couple times hoping it would clear itself out - but it is still not draining.

Posted by on

  • 2 more comments 
  • knapstir Mar 27, 2008

    This is helpful and I want to try cleaning the outlet filter. Unfortunately, the manual does not mention such an animal. I have not idea where it would be.

  • knapstir Mar 27, 2008

    Where is the outlet filter generally on a washing machine?

  • knapstir Apr 02, 2008

    Thanks!

  • ditchwitch Apr 03, 2008

    maytag neptune does not drain

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Do not open from behind! First drain as much water from the drum as possible. and unplug from the outlet. Then there are 2 screws left and right under the front lower panel at floor level. Undo those two screws. Pry the front panel DOWN from the door panel. Once the lower panel is removed you will see the pump and pump filter on your right. The pump filter is to the left. It has a large turnscrew. Be ready with a pan or something to catch the water from the open filter! Screw this counterclockwise until it comes loose. You will now be able to remove the filter and all the debris. After cleaning, re-screw the turnscrew. Before you put back the front panel test that it is clear by doing a wash. If it still doesnt drain you must remove debris from the pump itself. The pump is between the pump filter and the pump motor on the right. Undo the white clips from the motor and the retaing clips attiching the filter to the metal washer body. Then turn the motor clockwise to separate it from the filter.

BTW - on the back of the front panel are the SERVICE INSTRUCTIONS with a warning - Technicians only. The manufacturer keeps the instructions for doing this and many other simple fixes 'secret' so that their techs can make $!!!! There are no instructions whatsever in the consumer instructions about removing the front panel or cleaning out the filter.

Posted on Apr 28, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,294 Answers

Possible your outlet filter is clogged, find out where it is (ref manual) & clean out thoroughly, refit carefully.

Posted on Mar 27, 2008

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just wanted to say thank you for this information! My cats peed on my daughters backpack and in a panic we washed it, without removing papers that were inside. It was one not used,and under her bed. The information was completely useful. I removed the front panel, and cleaned out the pump filter, Which was very easy, and couldn't believe what was in there!! Lint, earrings, pens, nuts and bolts, anything that could sneak past. Thanks again for saving me a service call. No where did it say anything about this in my manual.

Posted on Jan 21, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Maytag Neptune washer front loader has been great but my wife pointed out that it doesn't drain all the water out? The thought of that old water under the spinning basket (dont know the tech term) doesnt...


Yes, the Neptune is a great washer, arguably. :-> You just may have a clogged pump. Pull the back panel and the rest is evident. Pull baffles, remove gookus, pull pump, clean, etc. ...just like a plumber. Be sure to pull the rubber baffe directly from the bottom of the outer tub. You may need a wet/dry vac to assist you. It's a bear of a job but I do it all the time.

Rich
Western Appliance Repair
Washer Repair Meridian

Oct 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

3 Answers

The washer is not draining properly


Hello there :
This is normally caused from a drainage hose that is clogging or is kinked or the
extraction pump itself is clogged up or it is just starting to wear out
alos the lines going to the pump may be getting clogged or is clogging so i would first start by checking out all of the lines that go from the drain point of the washer and check them really good than if you feel like you have the capability to dig in deeper open the rear panel of the machine and you will find the drain pump if you remove the pump you will be able to checkk out all of the hoses that lead to it and check out the pump really good too make sure every thing is cleaned outr really good and then reassemble the machine and retry and if still nothing then i would have to say that the pump is failing you ok
I hope all of this information is very helpful for you
Best regards
Michael

Dec 10, 2009 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Maytag Neptune won't drain


your pump is clogged with matt mud...
remove the back panel
the pump will be right on the left
two hose clazmps
you will loose a gal water
1/4 turn on the pump it will now come out
disconnect the two wires...
clean the pump out and try to clean out sump hose and drain hose
sump from tub to pump
darin pump to drain
reassemble your done

Oct 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag Neptune front load washer displayed ND with 19 left in wash cycle. Door won't open, what can I do?


Not draining,throw rugs tend to clog this unit as do bobby pins and under wires I'm giving you a link to the repair manual it covers the 3000 through 5500 it will help you get the door open and the clothes out so you can start bailing...


http://www.servicematters.com/maytag_library/docs/16010061.pdf

Sep 13, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Water sits in bottom- does not drain all of water. Frontload Neptune washer


level sensor,drain time off,level might be reading empty while still at level check manuel to see if some kind of level indicator exists

Jun 21, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

WASHED RUG IN MY NEPTUNE WASHER. rUG CAME APART. washer won't drain all the way. ND COMES UP.RUG WAS SHAG TYPE.hELP!


You will have to clean up drain system in washer. Get the rug pars out. A wet vac is a useful tool here.

May 05, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune frontloader washed accumulates water


replace water valve if its filling while not being used. if u hear the water in the tub but noty seeing it thats normal they water in them always. as far as mold u can buy some affresh its a cleaner for the frontloads

Mar 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Frontload....8 yrs old


hi there,

check the drain pump and the mold is quite common in front loading machines. you can use Affresh tables to remove it.

Sep 13, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I have a Maytag Neptune washer. I`ve had it about ten years and Ilove it. today I washed a bathroom rug that is old and the backing has come off. Now the washer will not empty . Even when the cycle was...


sounds likeyouve problably clogged your pump assy with the backing of that rug. all you can do is clean out the pump assy,
1. drain out as much water as you can(buckets, cups , etc)
2. the door comes of by removing 2 screws on the hinge, and remove the 2 screws on opposite side of hinge.
3. the front "U" shaped panel will kinda wiggle and pop off.
4. UNPLUG THE UNIT.LIVE WIRES!!!!!!!!!
5. youll see the pump assy 2/3 thirds the way back on righy side. youll need to remove the clamps holding the hose on and remve the debris from pump housing.when oyu relese that clamp theres gonna be some water still in hose so prepare for might be as much as a gallon or so. plus all the crap you got stuck un there!!!!
6. reassamble and start washing!!!

Mar 06, 2008 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Maytag MAH6700AWW Neptune Front-Load Washer Logo

1,011 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Al Clark

Level 2 Expert

290 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...