Question about Logitech Webcam

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My friend and I both have a logitech webcam.She can hear me, but I cannot hear her.We both did the mirco/speaker test.Whos end would the problem be on? Thankyou,Deb

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Hi Deb,

It could be either one of you.

Make sure you both have the latest updates for the webcam and for the graphics card drivers in your computer.

Exit from any other program using the webcam. e.g. if you are using Skype to chat with your friend then Exit from the logitech camera software before starting the video call.

Click Start > Run and type dxdiag then press OK. You should have at least DirectX 9.0C.

Does this help?


Posted on May 07, 2010

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1 Answer

People at the other end can not hear my voice i can hear them


Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Aug 25, 2010 | Logitech QuickCam Connect Webcam

1 Answer

My friend can't hear me


Check ur webcam handsfree whether the two speakers are working

Jul 04, 2010 | Logitech QuickCam Communicate STX Webcam

1 Answer

Other person cannot hear me


You are in a situation of having 2 mics
Make sure the webcam mic is set as default
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure mic to your chat program

Apr 28, 2010 | Logitech Webcam

1 Answer

Hi, the camera works really well, but the audio breaks up to the point where it does not work. I did a complete reload of the software, did the audio test on the Echo - all appeared to be working fine....


Sometimes problems can occur when you have a laptop and a webcam and default is not set within your computer.
TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Jan 24, 2010 | Logitech Quickcam Chat Webcam

1 Answer

I can hear the person on the other end but they can't hear me. when i do the practice call it works fine. I've already checked my computer and volume settings and Logitech program settings and nothing...


You do not say what your computer set up is - You may have a laptop also with a built in mic
check these settings

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO CHAT PROGRAM

Jan 18, 2010 | Logitech QuickCam Messenger Web Camera

2 Answers

I just bought a logitech webcam and I am taking to


Typical audio set up

Laptop x webcam/mic x Vista x Yahoo Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

Jan 01, 2010 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Mic. on Logitech Communicate MP doesn't seem to work - people at other end cannot hear me


Set up Audio example

Laptop x webcam/mic x Vista x Yahoo Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

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1 Answer

My friend can't see me but she can hear me. I can see and hear he


If you have a conflict with your printer - disable the printer during cam sessions
make sure your cam is configured to Skype
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. For example, select Logitech e3500
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select Logitech e3500
  7. Click Save.
  8. Test logitech by making a Skype test call.

Aug 24, 2009 | Logitech QuickCam Pro 5000 Webcam

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