Question about Lexmark X6570 InkJet Printer

1 Answer

"remove all of the memory cards and press select"

I plugged in my printer, lexmark x6570, to scan something and the screen reads: "remove ALL of the memory cards and press select". I have never used a memory card or photo card to my knowledge. I only scanned about 5 pictures on this printer in the past. Only the photo card button will light up, I can't press the copy mode, scan mode or fax mode. Thank you for your help.
-Danielle

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  • danlovesjack May 07, 2010

    Hi, thank you so much for the response. It actually responded to me pressing the scan mode button when I turned it on without the printer being connected to my laptop (via USB). Not sure why that's happening, but I'm thankful it worked for me. I will try rebricking the printer to refresh itself as you described, maybe that will solve the source of the problem. Thank you again!!

  • Lexmark
    Lexmark May 11, 2010

    Have you tried rebricking the printer to refresh itself? Unplug the power supply(black box behind the printer where the power cord is attached) from the printer. Wait for at least a minute then plug it back in. Make there's no memory card inserted in the printer.

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  • Official Brand Answer
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I'm glad the printer's working now. Great job! If you need more assistance, leave a comment and I'll get back to it. Thanks!

Posted on May 07, 2010

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  1. Remove the memory card from the camera.
  2. Locate the memory card slot on the product that is compatible with your memory card. Figure 1: Memory card slot locations c01331721.jpg 1 - CompactFlash (I, II) 2 - Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card 3 - xD-Picture Card 4 - Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro 5 - Front universal serial bus (USB) port (PictBridge-enabled)
    NOTE: Some portable USB flash drives with a read-only partition, such as U3 smart drives, might be incompatible with the front mass storage port on your product. These partitions are added by the manufacturer and may include utilities and other software. Refer to the manufacturer for additional details about your drive.
  3. If it is not already on, turn the product on by pressing the power button (c01324469.gif ).
  4. Turn the memory card so that the label faces inward and the contacts face the product. Figure 2: Inserting the memory card c01335108.gif CAUTION: Inserting the memory card in any other way might damage the card and the product.
  5. Gently push the memory card into the memory card slot until it stops. The memory card does not insert all the way into the product; do not try to force it.
  6. When the memory card is inserted correctly, the status light next to the memory card slots flashes and then remains solid green. CAUTION: Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the status light next to the memory card slots is not blinking. Do not pull out a memory card while the light is flashing green.
Step two: Print the photo
  1. Press Photo Menu . A message displays on the control panel with the number of files found on the memory card.
  2. Press the right (c01185072.jpg ) and left (c01185108.jpg ) arrow buttons to browse through the photos on the memory card.
  3. When the photo number you want to print appears, press OK .
  4. After selecting the photos, press Photo Menu again.
  5. Press the right arrow button (c01185072.jpg ) to select Number of Copies , and then press OK .
  6. Press the right arrow button (c01185072.jpg ) to select Layout , and then press OK .
  7. Press the right arrow button (c01185072.jpg ) to select Paper Size , and then press OK .
  8. Press the right arrow button (c01185072.jpg ) to select Paper Type , and then press OK .
  9. Make any other appropriate changes to the settings, and then press Print Photos .

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