Question about 2wire 2700HG-B Router (2700HGB)

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Interference from 5.8 GHz cordless phones

I have a 2Wire 2701HG-B DSL Modem/Router connected to AT&T DSL. I have a wireless laptop, two cabled desktops and a wireless xbox connected to it. Whenever I call out on one of our 5.8 ghz cordless phones the internet light on the modem/router goes red and it drops the connection then reconnects. When I hang up the cordless phone it happens again. The central unit for the cordless phones is connected to a DSL filter on its own telephone jack in a different room from the router. It doesn't happen when I call out using a corded phone. How can I tell what frequency the network is using? Can I do something to prevent this interference?

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  • wfj1952 Oct 11, 2008

    How do I change frequencies?

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Also try changing the wireless channels to 11 to reduce interference to 3rd party hardware such as cordless phones, and power settings should be 10 to ensure modem is broadcasting at full 400mW of power. do not put the modem near your cordless phones, and it must be sitting upright.

Posted on Apr 03, 2008

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I fixed my own problem. I went to the system setup page for the router and changed the channel to another mghz setting. I found one that didn't conflict with the cordless phones. My son is very happy now that he doesn't get kicked out of Halo3 every time we get a phone call.

Posted on Mar 27, 2008

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I have an at&t 2wire 2701hg-b but i dont have at&t internet i have charter and i am not able to figure out how to get my internet to work with this router please help


att 2 wire is a Adsl Modem (Requires a telephone line jack to get the signals) but charter communication is a cable internet service (not DSL) , Requires a TV cable service for internet .
These two jacks differs and there working differs ..
Means : Att works with the username and password type of authentication but charter requires the MAC address of modem for authentication .
Therefore for a cable internet 2wire 2701hg-b modem cant be used . But yes in case charters has username and password authentication and works with the telephone jack in house then its possible to use the same modem.

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thanks... Roger

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Hi Good Day,

In the wireless settings of the 2Wire device's user interface, there is an option to boost the gain/signal. I think you can choose 1-thru-10 and it comes defaulted at 6. Keep in mind that the 2Wire modem/router is a cheap POS and diming it out may cause heat issues and earlier failure. I say "earlier" because it WILL fail sooner or later. Yes, it's a fact. wink.png Radio interference from outside sources will affect your usable range, so while you are in the interface, change the radio channel to 3. Most wireless systems are defaultly set for "auto", 1, 6, or 11. In my experience, channel 3 has the least interference from other wireless systems and 2.4GHz cordless phones.

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The network appliance you're asking about is a modem with a wireless router built in. Basically, it's an all-in-one device. It will replace your already existing modem. It is a wise upgrade for any AT&T DSL connection.

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look if u wish to go for verizon service,,they will provide u with a wireless modem as well,,but if u tell them that u hav a modem then they might configure this modem only,,both ATT and verizon are DSL service providers with PPPoE connections.the only thing u need is the username and passwrd from verizon which u have to setup on the first page of the 2wire setup page,,both the connections are dhcp based.so no other connection settings change required.But when u talk with verizon make sure u tell them of the 2wire modem

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best of luck,,keep me posted

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No. A router has 2 main interface types WAN (for the internet connection side, and LAN (for the home network side) the 'LAN' side often has up to 4 ports and wireless connectivity for the home network.

The most common routers available at electronics retail use a CAT-5 connection for the WAN ports and the LAN ports. Your DSL modem/router uses a phone line input for it's WAN port, which uses a signal type that is incompatible with the cable modem output.

If COX doesn't offer a router with the cable modem package, you can go and purchase and common brand of home networking router, and attach it to the output of the cable modem.

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1 Answer

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If you currently have a wireless G router, keep it, or, use the new Wireless G/N router alone. You will need to set up all security settings again if you remove your current router, and if the new router is N only, you will need to make sure all your wireless connecting computers have wireless N cards in them.

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Hope that helps..........

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