Question about Televison & Video
I can help you troubleshoot your TV.
I am having a little difficulty sourcing information about your model though, is it possible I haven't got the make and model correct?
You are having trouble with a Citizen brand, model JCTV 32428 or maybe 3242A?
And just so I understand your problem clearly, you have the remote for the TV, and no cable box is involved, but the TV itself wont let you into its on TV cable tv setup menus? Is it the case that you would like your TV to autotune your cable TV channels, because you cant access them? Even when you simply enter a number like 31 in?
(Because sometime TVs make you choose between an input source being Antenna or Cable, and if you choose Antenna, you are stuck with a limited amount of channels, even though the cable carries so many more.)
Regarding closed captioning, are you also looking to have the audio from programs written on the screen with the closed captioning system? Or did you mention these button to help me identify your set?
Please forgive my many qualifying questions; I would only like to understand fully.
Also, even if I can't identify your exact set and provide a manual for you, I can recommend to you that in my experience, when a TV wont let me access cable channels and options, it is because somewhere in the setup I have selected Antenna as an input source. This is the only restrictive selection I can think of, given what I know of your problem so far.
I hope that helps; do post back if I have my model numbers incorrect.
Posted on May 07, 2010
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Posted on Jan 02, 2017
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