Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer door open for 5 minutes now won't cool

I was loading my GE Profile side-by-side and arranging the freezer's contents, so the freezer door was open for about 5 minutes. Since then, the temperature of the freezer has continued to increase. The read-out on the refrigerator showed the freezer at 0, then I noticed it was at 1 degree, then 5 degrees, and now 8 degrees (the refrigerator temp is also rising, but it still seems cool). The ice started melting and I had to take the whole dispenser out because it was dripping on the rest of the food. I don't want to keep opening the fridge or freezer to see if it's getting cooler, for fear I'll let all the cool air out. What should I do so I don't wake up to a freezer full of thawed food in the morning?

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  • ali_ackerman May 07, 2010

    Update: after keeping the fridge/freezer doors closed all night, the unit finally got back down to temp. It seems like all of the contents are still intact, but there's a lot of ice on the packages from the dripping ice dispenser earlier in the evening.

    The temp control is on the top of the fridge side - unless there's some other hidden control, I don't think I would have bumped it. If it was stuck in defrost mode, how do I stop it? It also has periodic issues with the water dispenser not working, but if I open the freezer door (the side where the water dispenser is) for a minute, then close it again, the water will start to flow after a few seconds. At this point, I'm wondering if I should even keep the fridge.

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6 Suggested Answers

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Posted on Jan 02, 2017

icansurf
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SOURCE: Freezer set at 0 degrees, but runs at 19 degrees. Ice Cream melting...

Low on freon/refrigerant maybe.

Posted on Mar 03, 2007

PABLOCSA
  • 1124 Answers

SOURCE: GE PROFILE PSW26SGRB SS

This is a problem of thermostast which is not working properly. Replace or fix it and this will be fx your issue.

Posted on Oct 13, 2008

  • 33 Answers

SOURCE: Freezer temp is rising to 12 degrees and doesn't reset

Most likely your computer board got zapped. It's usually located on the back of the unit. Have you tried to reset the unit by leaving it unplugged for about 20 minutes?

Posted on Nov 29, 2008

  • 531 Answers

SOURCE: 16 month old GE Profile

see if the back wall inside of freezer have ice if so you have to change tiker board or check your doors if closing

Posted on Mar 31, 2009

aasc
  • 1606 Answers

SOURCE: GE PROFILE SIDE BY SIDE MOD PSS25MGN - NOT COLD - FOOD THAWING!

Sounds like a main control board defective .The one on your refrig WR55X10552 , is on a recall list .
http://www.scribd.com/doc/13371507/Ge-Motherboard-Concession-Letter
The new part number is WR55X10656 . I would suggest calling GE , to have them come out and check , as this part and labor , should be covered , as stated by the letter .

Posted on Nov 08, 2009

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