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Laser lens not reading disc.The disc spins,but i get no video,or audio when dvds ,or cds are played. Cleaned the laser lens didn't solve problem. Figured the laser pick up has played out.Can anyone help me out? Thanks SW

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Faulty lens you will need a replacement depends on brand and price sometimes its cheaper to buy a new dvd player, i know its a throw away society but thats just the way it is

Posted on May 07, 2010

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Posted on Jan 02, 2017

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Getting a C 13 70 disc is dirty message only for DVDs that I'e burned recently. I bought a new pack of blank DVDs, the same kind I've always used, but every movie I burn on these new ones, they...


Hello, welcome to Fixya!

Was this player playing previously? And how long have you been using this player? I suspect the lens of the player. Once the lens of the player becomes weak, it won't play discs any longer.

The first thing my mind goes to, is the lens. The lens id responsible for reading/loading data on discs. So if the lens is unable to read the disc, there is no way the player is going to play the disc.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or probably, a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all DVD discs again.

Good luck.

Nov 03, 2011 | Sony DVP-SR200P DVD Player

2 Answers

My bose lifestyle 48 system suddenly stopped playing new DVDs...is there a problem with the head..I bought it only in 2008


is the discs just spinning and then stopping when you put them in the drive?
there may be a chance that the lens might just needs cleaned. suggest a dvd lens cleaner but on the down side there is a strong possibility it may be a faulty lens. dvd players aren't built to last.
always clean the dvd player from dust and keep in an open space.

Jun 11, 2011 | Bose Lifestyle 48 System

2 Answers

My Philips soundbar will not play DVDs but will play CDs. I have upgraded with latest software


Hi,

I don't think this is a software upgrade issue, but rather a laser problem.

how long have you been using this player? I suspect the laser (lens) of the player. I think the laser (lens) is weak that's why it cannot read data/files on DVD discs.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all DVD discs again.

Good luck.

Apr 21, 2011 | Philips Audio Players & Recorders

1 Answer

I have a philip 3962 it can not read DVD but it can read regular audio can you tell me what happend


hi,
i have got the same complaint some days ago. your players spindle motor is faulty.
its winding have some problem. spindle motor is that one on which the dvd spins. when u insert the dvd it is not rotating at the required rpm. thats why it is not reading. the problem will not be with video cds and audio cds . because it doesn't required a high rpm. replace the spindle motor. it will not cost a lot. its sure that ur problem will be solved.
if then also the problem remains,
your player's laser pick up unit have some problem with its DVD laser. there are two types of laser in dvd players. one for reading and playing audio cds, mp3 and video cds and the other for reading and playing dvds. in your player dvd laser have problem. don't think that these are two separate unit. the lasers are mounded in the same unit. if any of the laser get damaged you have to replace the whole unit.
if u need any more assistance feel free to contact me through fixya.
bellow is the image of laser pickup mechanism

Apr 01, 2011 | Philips DVP5140 DVD Player

1 Answer

Vcd it is play but dvd not play what i do thanks


hi,
.your players spindle motor is faulty.
its winding have some problem. spindle motor is that one on which the dvd spins. when u insert the dvd it is not rotating at the required rpm. thats why it is not reading. the problem will not be with video cds . because it doesn't required a high rpm. replace the spindle motor. it will not cost a lot. its sure that ur problem will be solved.
if then also the problem remains,
your player's laser pick up unit have some problem with its DVD laser. there are two types of laser in dvd players. one for reading and playing audio cds, mp3 and video cds and the other for reading and playing dvds. in your player dvd laser have problem. don't think that these are two separate unit. the lasers are mounded in the same unit. if any of the laser get damaged you have to replace the whole unit.
if u need any more assistance feel free to contact me through fixya.
bellow is the image of laser pickup mechanism
ajin_g_28.gif
ok

Jan 27, 2011 | Philips DVP642 DVD Player

1 Answer

My DVD has problem read disc DVD. When I put inside disc VCD everything is fine. I have region 0 on my dvd.


hi,
i have got the same complaint some days ago. your players spindle motor is faulty.
its winding have some problem. spindle motor is that one on which the dvd spins. when u insert the dvd it is not rotating at the required rpm. thats why it is not reading. the problem will not be with video cds . because it doesn't required a high rpm. replace the spindle motor. it will not cost a lot. its sure that ur problem will be solved.
if then also the problem remains,
your player's laser pick up unit have some problem with its DVD laser. there are two types of laser in dvd players. one for reading and playing audio cds, mp3 and video cds and the other for reading and playing dvds. in your player dvd laser have problem. dont think that these are two separate unit. the lasers are mounded in the same unit. if any of the laser get damaged you have to replace the whole unit.
if u need any more assistance feel free to contact me through fixya.
bellow is the image of laser pickup mechanism

ajin_g_26.gif
ok

Jan 26, 2011 | Cyberhome CH-DVD 300 DVD Player

2 Answers

None of my ps3 games will play but normal dvds all work fine. any ideas?



well, the 40gig model of the ps3 can have either the dual laser lens, or the single laser lens in it. they started out with the KES-400A single laser lens, but somwhere along the line, they started putting the KES-410A dual laser lens in them, which is supposed to be a more reliable laser lens, but they do fail as well. the most common reason why a ps3 won't read ps3 games and bluray discs, but will read dvds or cds is because they have a red diode that only reads dvds and cds, and a blue diode that reads bluray and ps3 game discs. i would say your blue diode has kicked the bucket and needs to be replaced. you will either need to send the system to sony for repair, or to a third part company to have it replaced, or you can replace the laser lens assembly yourself

Apr 15, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Nd 3550a will play and record cds and records movies with sonic 5.3 but will not read or play dvds in any mode. drive does not show disc in machine. Running xp dell 4600


For playing DVD's you need to install DVD softwares which is came along with the drive Or download and install the same from vendor website will resolve your problem.

Revert back for more assistance.

Feb 01, 2010 | NEC ND-3550A DVD RW Dual Layer Burner

1 Answer

Sony CX995v "Cannot Play" message on DVDs but plays CDs O.K.


Hi...
The laser goes thru a different lens arraignment for DVDs.
Take it to a TV shop and have them "blow out" the laser assembly with some CO2 and clean the lens.

Jan 22, 2009 | Sony DVP-CX985V Multi-disc DVD Player

2 Answers

Portable dvd player will play music cds but not video dvds


Chances are, your DVD player uses one laser to read CDs, and a different laser to read DVDs (since Cds and DVDs are read at different wavelenghts of light). If the DVDs you're trying to watch work properly in other DVD players, it probably means that the DVD laser is dirty, damaged, or burned out. Though you can try cleaning the laser (use Google for suggestions on how to do this, or check the Audiovox website), you will most likely have to get the DVD player repaired, or buy a replacement. Many of the newer CD/DVD players sold today use a single combination laser, which reads both CDs and DVDs, which means that when the laser fails, it will not work at all. Wish I had better news for you, but I guess that the only consolation you have is that your Audivox player still works with CDs...

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