Question about Sony Cyber-shot DSC-W50 Digital Camera

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Lens won't retract

It all started about 2 weeks ago when I would take a picture, an icon would appear on the screen showing that there was vibrations or movement (in the manual it stated it meant that the camera was being shaken too much during the shot and to get a good picture it suggested using a tripod.) The camera was being held comletely still, I made a made a mental note to make sure I wasn't giggleing it. The icon didn't appear with every picture, just most. The pictures that it did show up for turned out blurry, but the ones that it didn't, were great. then on Easter I took three pictures of my kids, without the icon showing up, and when I tried to take the fourth picture the camera died with the lens still out. I figured that the batteries died (even though I just charged them the night before). I changed the batteries and turned it on again. It chimes like it always did when I turned it on, the lens moves in and out just a little bit, sounds like it is trying to focus, it beeps 18 times. Then the screen goes black (but looks like "the ant races you get on a tv channel that has nothing on it) and it says "Turn the power off and on again." When I do that the lens goes in and out a little bit again, but stays out. It repeats what I just described upon turning it back on. I have never dropped my camera or exposed it to any bad elements...rain, snow, sun....I have only had the camera for 2 years, I don't know how it happened or how to fix it. The manual suggests doing a factory reset, but that didn't work. Any help would be great! I have a new baby and love to take lots of pictures!!!

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Knocking the camera sounds like it works but may create another problem. I have had this problem with p-100 , p-200 and now the w50, I have found a small drop, of wd40 placed on both sides ,two opposing sides,of the lens ring where it extends from the body will work also. Don't spray, its a bit too hard to control amount deposited. Use a toothpick or a stick to dip and then drop the oil.

Posted on Mar 27, 2008

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