Question about GE Profile 25.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

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Refrigerator/freezer not cold as they should be

Unplugged and thawed for three days then plugged back in and worked great for a week. About a week later it was not real cold again???

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  • GE Master
  • 1,606 Answers

Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main
control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger
wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3
. Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1
end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min ,
look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red
glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a
shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat (
pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to
remove the inside rear wall of the freezer . The heater , is at the bottom of the coils ,
held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire
going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control
board , the temp of the coils , if they need defrosted , when they are thru defrosting .
This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the
coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to
also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front
of the drain , also with 2 white wires going to it , slid into a housing . This thermistor ,
is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off .

Posted on May 07, 2010

  • Christopher Kirby
    Christopher Kirby Nov 29, 2010

    I have the same problem as above., replaced both thermistors and 1 week later same problem. Is there something I'm missing?
    Craziekirb at gmail dot com

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