Question about Brother IntelliFAX 1270E Plain Paper Fax

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Phone/fax has stopped calling beyond my local area code

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Call the phone company, it's not your fax machine's problem.

Posted on May 07, 2010

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1 Answer

Can fax to a toll free number but not to a local number


The easiest way to experiment with this problem is to plug in a phone in place of the fax.Take the list of numbers and try dialing them with the phone.Many local carriers now require for you do dial a "1" before the exchange,even if you are in the same area code.(I live in the D.C. area,and we have to dial "1" first).I believe adding a 1 to your local fax numbers will correct this issue.If not,try dialing another number at your location.If you can call one of your other numbers OK,but cannot dial to a local number even when dialing 1-area code-exchange-last four digits,this may be an issue with your long distance carrier.(Anytime you dial one before the other ten digits,it goes through along distance carrier,even on local calls).

Jun 12, 2012 | Brother IntelliFAX 1840C Plain Paper...

2 Answers

Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

May 11, 2011 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Error 351


  • The following is for error code 351
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote user pressed the Stop key while the reception was in progress.
  • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.


Solutions
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed.

Mar 01, 2010 | HP FAX 1250 Fax Machine (Black)

1 Answer

International Faxing??


you need an international phone service and dialing capability on your phone, the country code for Australia is 61 so you would dial:-

011-61- Y- xxxxxxxx where 011 is international code from USA, 61 is country code Y is area code and xxxxx is fax number.

Just dial the number as sending a local fax

Dec 15, 2009 | HP 1040 Plain Paper Inkjet Fax

4 Answers

Error code 345


The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted.

Number of possible causes, check the phone line, try a different fax number for a start. Is there other fax machines in the office on the same line

Sep 09, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Phone dialup-local phone service


You do not need a dial-up internet connection to use fax. All you need is a working phone line. Beyond that it works like a phone call (think of it as one fax machine calling another fax machine), so if your plan allows you to call locally only, then you can only fax locally as well. If you try to fax long distance, it may or may not work based on whether you can make a long distance phone call. Also, you will be charged for long distance calls if you fax long distance. These fees have nothing to do with Lexmark or whatever brand your fax machine is, it is the phone company that will charge you.

May 10, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

FAX errors 345 346 and 350


HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

Nov 04, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Won't send faxes to 817 area code, all others OK


The recipient may have a DSL phone line, or receiving to a fax server that blocks your area code.

Oct 14, 2008 | HP 640 Inkjet Fax Machine

2 Answers

Area code


I had the same problem with my phone. Tried a lot but couldnt fine the solution.

Aug 06, 2008 | Innovage 1502084 Corded Phone

1 Answer

Faxing problem


1) Plug a single line wired (not cordless) phone in to the exact same phone jack as the fax machine and dial one of the fax numbers you are trying to dial out to using the exact same digits. Does the call complete Y/N? do you hear a fax tone Y/N?
>>>>If either answer is "No" you have an invalid phone number. If both answers are "Yes" proceed to step 2.

2) When you off hook do you hear a "stutter" dial tone? Y/N?
>>>>>"Yes" This is your phone company telling you that you have unlistened voicemail messages in your mailbox. Dial in to your voice mail and clear your messages. "No" go to step 3.

3) 2 part question: Do you have call waiting and is your fax machine trying to disable call waiting when dialing out?
>>>>>In many areas *70 (star-seven-zero) will disable call waiting for a single phone call. If you try to disable call waiting when call waiting is not on the line, the call will not complete. This may come in to play in a speed dial situation.
+++Other things to consider+++
*Is outgoing long distance blocked on the line?
*Is outgoing regional intralata (same area code) long distance blocked?
*Is local calling blocked?
*Is a speed dial misprogrammed? Forgot to dial "1" Dialed "1" in error?
*Is there a wiring problem? >>>Try moving fax machine to a different phone jack.

There may be no magic answer for your problem, I hope one of these suggestions helps.

Nov 16, 2007 | Brother MFC 240C All-In-One InkJet Printer

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