When I turn the TV on the screen has rainbow lines across the top of the screen. The picture as a whole looks like an old 3D movie. We are trying to determine what the problem is and how to fix it. We both could have sworn there was a door to access the lamp, but for the lives of us, we can't see it. I need to know where to look for whatever we may have to open.
The ITC222 and ITC222A convergence option missing repair kit from www.tvrepairworld.com should solve that issue. Instructions are included.
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