Question about Acer Aspire 3680 Laptop

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CD Driver not being recognized, went into device manager and under device status it says, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)

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This is a tough one. I found this at acer:Optical Drive
8X DVD-Super Multi double-layer drive or DVD/CD-RW Combo
(varies by model)

The bad news is the part where it says varies by model. You will need the exact model of the drive to get the proper driver for it. My advice is to take it to an Acer shop and ask them to identify the cd drive for you.

Posted on May 07, 2010

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Posted on Jan 02, 2017

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My webcam is not recognized and I get a message that says that the camera is not turned on. I cannot find the device in my device manager in order to repair it and the driver. I need help! I can be...


You should first verify that the USB port can recognize a USB memory stick i.e. verify that the USB port hardware is working. If its is not, use Device Manager to reload the USB Host Adapter drivers.


If this is an external USB device (laptop or desktop) ...

the Device Manager will always locate the camera, if only as an Other Device or sometimes with the wrong driver in another device class. One possibility, if the host PC is a laptop, is check the Power Scheme. Set this to Always On, as this is supposed to (but not always..) stop Windows from turning off external interfaces (such as USB) to conserve power.

Check if the camera will appear in Device Manager on another PC. This will verify that the camera hardware is functional.

If this is a laptop built-in WebCam, it will usually appear in Device Manager under Imaging Devices. If it does not, I'd suspect that the camera hardware has a problem.

Let's assume that this is an external USB Camera. When the camera driver is loaded, the driver INF file is copied to a new file

C:\Windows\inf\oem.inf where is an arbitrary number.

When you plug in the camera, Windows PlugandPlay looks in C:\Windows\inf for the correct driver to assign to the device.

Windows can get confused about drivers, esspecially if you have attempted to reload the driver, or load a newer version.

If you do a search for all C:\Windows\inf\oem*.inf containing "Toshiba" or "WebCam" you should be able to locate one or more oem*.inf files that is the installed driver for your webcam.

Lets say this file is oem31.inf Delete this file and also oem31.pnf if its present.

This removes the last driver that was installed. Now, run Device Manager, and plug in the camera. If Device Manager can locate the camera (as an Other Device to start with), you should be able to reload the correct driver, either from the installed driver directory (if there is one) or from you camera CD.

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My Cd-Rom doesnt work for my Acer Notebook 2930


Got to the Acer Web site and look under drivers and downloads. Select your model # and download the corresponding drive. Your prblem should be fix

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When my Brother HL-2140 Laser printer (USB port) all of a sudden stopped printing (or prints blank pages), I went to Device Manager to check on my hardware status. Under DV/CD-ROM drives, TSSTcorp CDDVDW...


Seems like the registry for your Dvd-Rom is corrupted. Try disabling and uninstalling the driver, then enable and wait for windows to clean install its driver.

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I have a Toshiba Satellite Pro 4600. The DVD drive has stopped working, It works correctly with a lens cleaner disc. but when I try any other disc I get the following message '' windows cannot read from...


Load a CD in the drive then go to My Computer and right click on the drive letter. Now click on explore and see if it opens the folders on the CD. If it can not read the CD files then you may need to replace the drive. Check that the driver is properly loaded and windows recognized the drive properly. Control Panel-System-Hardware-Device Manager then select the CD Drive to see the status of the driver. If it has an error you may need to replace the driver. Another thing to do is go into the Bios setup when starting the computer and see if the Drive is recognized properly. While you are in the Device Manager look at the tab for "Region" which should be set for Region 1. If it is not set for 1 it would cause this problem. Good Luck

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1 Answer

My Cd-RW works mechanically but it will not read or recognize my cds. Under the driver it had an error message saying that the system could not load the driver.


1. Click Start
2. Right-click My Computer
3. Select Manage
4. Select Device Manager
5. Locate and expand DVD/CD-ROM Drives
6. Right click on the device and select Uninstall

Navigate to your product manufacturer's site and download the latest driver to your desktop.

Restart your machine, let Windows rediscover the device and when prompted to install manually or automatically, select the manual option and use the driver you just downloaded to your desktop.

This should solve the problem. If not, the reader might have malfunctioned, which would explain the drive's ability to spin the disc but not read it.

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I have a Dell Latitude C640 laptop computer. I


If you go to control panel/system/hardware/device manager. You can roll back to your previous driver. Unless of course it wasn't working then either. In that case disregard this solution : )

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CD/DVD drive isn't recognized / cannot load driver


what is your operating system? have you upgraded yo a higher version? if you did then you must have installed a driver thatis not designed to work withy our OS now.

Apr 01, 2008 | Toshiba Satellite A75-S211 Notebook

1 Answer

System not recognizing mp3


I had a very similar problem with a USB camcroder, drove me crazy! This sounds like a USB device not being recognized, this issue is rather uncommon with XP, it's not the player or device, unless the device is not working proplerly. 9 out of 10 times it's system device manager.

(Solution)
With the device plugged into the USB go to control panel and click on system and navigate to your device manager hardware>device manager, scroll down to Universal Serial Bus Controllers, there should be either an X or an exclamation mark indicating the device/driver is not loaded properly, right click on that line and chose uninstall driver, reboot then plug the device in, if it asks for a driver then put in the CD and let the driver install it. If this still does not work, then repeat the above but instead of choosing uninstall when you right click choose "update driver" and when it asks for a location to the driver, point it to the driver on the CD.

Hope this helps

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