All of the keys work except the dash and period. Someone changed the ribbon on it and knocked off a blue piece of rubber. We tried putting the blue thing back on and looks to be in the right place except these keys won't print. If you look at these 2 letters/items on the printwheel they are shorter than the other letters. We've replaced the printwheel & ribbon with no change. Any help is appreciated.. thanks
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Re: Not printing dash- and period.
First be sure the blue damper is on properly. The thinner side with the notch cut in it should be to the back of the machine with the notch down in the lower part of the left side of the yoke.
If that is right be sure the ribbon is fully latched down, then try a little light oil on the print solenoid they do grt gummy.
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It might be a ribbon problem. take the ribbon cassette out and look at where it has been typed on. Do the characters overlap? If so, get a new one. Or the ribbon might be dried out. Is there an impression control? Set it on heavier print. If you have a different print wheel, try that too.
PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.
Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.
Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.
Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.
Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).
* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.
* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.
If you cannot fix the problem contact your service provider for assistance.
Solenoid pad is worn out. Look below left of the printwheel down inside the carriage and you should see a little white or opaque rubber pad. It needs to be replaced. You have to take it to a shop for proper repair. I have in the past, replaced it by digging the old one out with tweezers and hook. Then fish the new one in there.
Make sure the ribbon sensor is in the proper position and that there is nothing covering it, like a piece of label that came off and got stuck to the sensor. Here is a picture of where the sensor is located. Did you make sure you put the ribbon sensor plate back in? If not you will get this message.
Make sure the Print Method is correctly set! Although I exclusively use Thermal-Transfer (ribbon is loaded along with label stock) my 140xIII had Print Method set to Direct-Thermal and printed labels just fine. The only problem I could see was that the Ribbon In warning would not go away. After changing the Print Method the warning went away and printing continues as before
I had the same problem and just fixed it, literally five minutes ago. You'll have to be a little brave and sure of yourself because it involves taking the phone apart. Around the inside screen are four silver cushion/spongy pieces. Remove these with a very small flathead screwdriver and set aside. Now you will need a very small Phillips head screwdriver to remove the four screws that are underneath these cushions. Once they are removed very carefully use the flathead screwdriver to "crack" open the phone housing. Once it is opened you will see a gold/tan colored ribbon coming from the lower half of the phone. All you have to do is press down on this ribbon to make sure that it is connected to where it is supposed to connect. It's like a puzzle piece that has to fit perfectly in order for the screen to work properly. You can check to see if it's working by turning the phone on before replacing the housing. If it is not recheck the "puzzle piece." I hope this helps.