Question about Sony Cyber-shot DSC-H50 Digital Camera

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I dropped my Sony Cybershot DSC-H50 and now the lens won't come out. It turns on and all but it just tells me to turn it off and on again, and it won't let me look at the menu. the circles in the lens are closed and it's pitch black looking at the screen and I tried pressing the shutter button once I turn it on and it just says to turn it off and on again. Also 2 times this occurred, when I could see with it but everything was still blurry and the lens opened up a little but just those 2 times. please help.

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 11, 2011

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Drop the camera onto a carpeted floor from about a foot and a half to two feet. I did this once when my DSC-H50 had the same problem and it immediatly began to work again. It landed just on the fron edge of the cylinder around the edge. I left the lens cap on. Many people have had this same problem with other sony models and it works well for them as well. I know it sounds far fetched which is why I am including this link: http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscp200_question.html?qid=3653

That is where i found the information to fix the same problem you are experiencing.

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I fixed this issue with my Sony Cybershot by gently (carefully) hitting the camera 3 times against a carpeted bench with the lens retracted and the camera turned off. It seems the lens gears were stuck. Now the camera works fine again.

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